Contact Us
Have a question about one of our reviews, a correction to suggest, or feedback on how we cover US online casinos? This page explains how to reach the team at Real Money Casino and what to expect when you do.
Reach the Editorial Team
The fastest way to get a response is by email. Write to us at [email protected] and we aim to reply within 48 hours on business days. Please include as much detail as you can so we can direct your message to the right person.
We welcome messages about:
- Factual corrections or updates to any review or article on this site
- Questions about how we research and rate casinos
- Responsible gambling resources and signposting
- Editorial or advertising enquiries
- General feedback on the site's content or usability
What We Can and Cannot Help With
Real Money Casino is an independent comparison and review site. We research and assess online casinos available to US players — we are not a casino operator, and we have no access to player accounts, transaction records or dispute systems at any of the casinos we cover.
If you have an account issue, a delayed withdrawal or a bonus dispute, you will need to contact the casino directly through its own support channels. Our write-ups of individual casinos note the support options each one provides.
For concerns about problem gambling, please visit our responsible gambling page, which lists self-exclusion tools, deposit-limit settings and national support organisations available in the US.
Corrections and Reader Tips
Accuracy matters to us. If you spot something that looks out of date — a bonus figure that has changed, a payment method that has been added or removed, or a regulatory development we have not yet covered — please let us know at [email protected] with the page URL and a brief description of the issue. Reader tips have helped us keep reviews current, and we treat every correction seriously.
We also welcome first-hand experiences with the casinos we review. We will never publish personal account details, but your observations help us understand how sites perform in practice, which informs future updates to our ratings and commentary.
Editorial Independence
Real Money Casino earns commission when readers follow links to casino partners. That commercial relationship does not determine how we rank or assess any site. Our about us page explains our review methodology in full, including the factors we weigh and how commission fits into the site's funding model.
Response Times
| Type of enquiry | Expected response |
|---|---|
| Factual correction or review update | Within 48 hours |
| General feedback or question | Within 48 hours |
| Editorial or advertising enquiry | Within 3 business days |
| Responsible gambling signposting | Immediate — see responsible gambling |
We read every message, but volume means we cannot guarantee a personal reply to general comments. Corrections and factual queries always receive a direct response.
Legal and Compliance Notices
For anything relating to the legal terms governing your use of this site, please review our terms and conditions. These cover how we handle data, what our editorial obligations are, and the limitations of the information we publish.
Real Money Casino publishes content for adults aged 21 and over who are physically located in a US state where online gambling is permitted. If you are unsure whether online casino play is lawful where you are, we recommend checking with your state's gaming authority before proceeding.
