Set up your line

Reach every customer
where they reply.

Send iMessage from your app or team inbox, and fall back to RCS or SMS when a phone can't receive it. Every reply lands back in the same thread.

Free shared test line · No card · Explore the messaging API

iMessage was a critical need for us to keep leads and customers engaged through the sale and beyond. Of the 5-6 platforms we evaluated and tested for iMessage, we landed with Comms due to their transparency, receptiveness to feedback, and ease of setup; we were sending messages within minutes, not weeks.

Noah LenzCEO, Blossom

Blossom

Blue bubbles get replies.

2

Customer ›

Today 9:12 AM

hi, can i get a cleaning this week?

of course. Thursday 10:30 or 2:15?

10:30 works

SEP10Thursday10:30 AM · 45 min

Cleaning · Dr. PatelBooked · reminder set

you're set. I'll text a reminder the night before.

iMessage

Pay Cove Apparel$118.00

Confirm with Side Button

POST /api/v1/comms/lines/claim200

{ "e164": "+14155550142",
  "inbound_mode": "api",
  "status": "active" }

Everything runs from one dashboard.

See how every agent is doing. Messages handled, reply time, and what customers ask.

Search agents, conversations, lines⌘K

Insights

How your agents are doing across every conversation.

7D30D90DExport

Messages handled8,865

Active conversations38

Avg reply time4s

Failed messages3

Conversations by day1,472

Aug 29Sep 27

What customers askedLatest

Is the Signature Hoodie in olive back?Sam Ortiz · 5mDoes it run small?Dana Kim · 22mWhen is M back in stock(310) 555-0112 · 50mCan you gift wrap this?Alex Park · 2h

Your agent’s number is (415) 555-0199.Text it

+19175550112Needs youiMessage · Support · Cove Apparel

Human takeover activeAgent replies are paused.

Hi, my hoodie came today but the medium is tight.+19175550112 · iMessage · 4:36pm

Sorry about that. I can swap it for a large and send a return label. Want me to?Delivered · 4:39pm

Can I swap it for a large instead? Also can a person call me about my last order?+19175550112 · iMessage · 4:42pm

Human replies keep this conversation in handoff until you resume the agent.

Reply to +19175550112…Enter to send · Shift+Enter for a new line

C

Cove support

Live(415) 555-0199 · Support for Cove Apparel

TestSave changes

Quick actionsWhat people change most

PDF, link or FAQTeach an answerUpload info and your agent answers from it.

PDWaiting on youReview handoffsChats your agent passed to your team.

Hi! How can I help?Text your agentTry it the way a customer would.

Your agentAdvanced settings

Voice and toneWarm and easy

Instructions3 instructions

KnowledgeWebsites, files and text

HandoffOn · 2 escalate-now keywords

ConnectorsCustom MCP · 4 tools

Modelanthropic/claude-sonnet-5

Search agents, conversations, lines⌘K

Lines

Numbers your agents answer on. Dedicated is yours; shared is the platform line, routed by keyword.

Buy a line

Port your number

Move a number you already own onto +1 (628) 555-0162. It keeps working until the cutover.

Bring it over

Your lines3 numbers

NumberKindStatusAssigned agentRecent

+1 (844) 555-0100Shared · help, coveLiveSupport, Cove dropsPriya · where's my order?Test

+1 (628) 555-0162DedicatedLiveCove supportJordan · does it run small?Test

+1 (415) 555-0199DedicatedLiveNoneNo recent activity

Agents and numbers

Every agent in this workspace and its attached numbers.

Cove support+1 (628) 555-0162 · dedicatedTestRemove

Support+1 (844) 555-0100 helpTestRemove

Search agents, conversations, lines⌘K

Workspace

API keys

Manage all workspace and agent keys. New keys created here apply across the workspace.

KeysCreate key

Production backendWorkspace · Messages · Line +16285550162osis_comms_9f2…Last usedSep 27, 2026CopyRotateRevoke

StagingWorkspace · Messages · No line attachedosis_comms_41c…Last usedSep 25, 2026CopyRotateRevoke

Support agentWorkspace · Messages · Uses the agent’s attached linesosis_comms_b07…Last usedSep 19, 2026CopyRotateRevoke

Built for businesses that close over text.

One line. The agent learns your business.

Customer support

One native thread for questions, updates, and a human handoff when it matters.

Sam at NorthwindnowHey, it's Sam. Your replacement ships today and lands Friday.

Ecommerce

Restocks, order updates, and a checkout link in the thread.

Cove ApparelnowThe Signature Hoodie is back in stock. Want me to hold one?

SaaS and platforms

Offer iMessage to your own customers. One API call per line.

CommsnowYour line is live. Text +1 (415) 555-0142 to try it.

Home services

Quotes, scheduling, and follow-ups that land blue.

Acme GuttersnowGreat, we'll be there Thursday at 10AM.

It texts like a person.

Because it is real iMessage. Run it from our inbox, or put it inside your own product with one API.

Every conversation in one inbox.Agent replies, human takeovers, and full history.

Messages

3 active1 need you

Sarah KimActive

iMessage · Booking agent · 4 messages

Friday 10:30 is open. Want it?

Read · 2:39 PM

⌘⏎ to sendSend

Typing, read receipts, tapbacks.Real iMessage, not a widget.

Sent. $4,180 installed, 2 weeks out.

Today 2:40 PM

hey can i still get in today?Delivered

A person steps in when it matters.The agent knows when to stop. Same conversation, full context.

can you do 40 units? need a real quote

Teach it your business.Paste your site. It learns pricing, hours, and the FAQ.

https://Add

One API call sends it.Replies come back as webhooks. MCP works too.

202 Accepted

comms.message.received · webhook

Works with what you already run.

API, webhooks, and MCP. Claude, Cursor, and your own backend can read and send.

Live today. No six-week wait.

Business RCS usually takes weeks of carrier review. Your line sends iMessage on day one, and RCS follows once the carrier enables it. Need help? We'll work with your team through launch.

No codeHosted on CommsBuild and run it here. Instructions, knowledge, connectors, and your line — no code.Your codebaseSelf-hostedBuild it in your own codebase. Comms is the iMessage layer — API keys, webhooks, MCP.

Choose the channel your customers support.

Auto routing tries iMessage, eligible RCS, then SMS after a clear rejection. Uncertain delivery does not trigger another send.

A short code or a 10 digit number
Plain text, a link out to a browser
Delivery receipts where supported

See the full comparison

Cove Apparel ›

Today 2:38 PM

hey, the signature hoodie is back in stock in your size. want one?

yes! can i pay here?

Signature Hoodie · MApple Pay prototype · coming soon

done. ships tomorrow

Pay Cove Apparel$118.00

Confirm with Side Button

+1 (833) 555-0199 ›

Today 2:38 PM

Cove Apparel: The Signature Hoodie is back in stock in your size. Reply STOP to opt out.

yes can I pay here?

Please use the checkout link to pay. cove.co/x8Kq2

Text Message · SMS

Pay Cove Apparel$118.00

Confirm with Side Button

Build your agent in 30 seconds.

Paste your site. We read it, give your agent a line, and you text it.

Hosted on Comms. Free to start, no card.

Start free.

Free

$0to start

Shared line, 100 messages a day.

Shared platform line
100 messages per day
Agent builder
Knowledge, instructions, inbox, and handoff

Most picked

Plus

$50per month

Shared line, unlimited messages.

Shared platform line
Unlimited messages per day
Spam prevention and line health
Agents, inbox, and handoff

Dedicated

$200per month

Dedicated number, subject to eligibility.

Your own dedicated line (not shared)
Unlimited messages, up to 7,000 a day per line
Area-code choice depends on inventory
API claiming requires workspace approval

Get a dedicated line

Enterprise

Customreach out

Custom volume, compliance, and rollout.

Custom volume and routing
Priority technical support
Compliance and security review
Solutions engineering

Agent inbox, human handoff and the API on every plan. AI usage is billed separately.

FAQ

Questions?

The usual questions, answered.

Shared platform line; 100 messages per day. Start testing without a card.