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Find information on known issues and the status of the Windows 11, version 24H2 rollout. For immediate help with Windows update issues, click here if you are using a Windows device to open the Get Help app or go to support.microsoft.com. Follow @WindowsUpdate on X for Windows release health updates. If you are an IT administrator and want to programmatically get information from this page, use the Windows Updates API in Microsoft Graph.
Current status as of March 27, 2025
Windows 11, version 24H2 Home and Pro editions will reach end of updates on October 13, 2026. Devices running these editions will no longer receive fixes for known issues, time zone updates, technical support, or monthly security and preview updates containing protections from the latest security threats.
Windows 11, version 25H2 is the latest version of Windows available.
Devices running Home and Pro editions of Windows 11, version 24H2 that are not managed by IT departments will receive the Windows 11, version 25H2 update automatically. You can choose the time to restart your device or postpone the update.
If you have an eligible Windows 10 or Windows 11 device, you can check whether the update is available by selecting Settings > Windows Update and selecting Check for updates. If your device is ready for the update, you’ll see the option to Download and install Windows 11, version 25H2.
For more details, watch the How to get the Windows 11 2025 Update video.
Known issues
See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).
| Summary | Originating update | Status | Last updated |
|---|---|---|---|
| Microsoft has received reports of certain games becoming unresponsive We are presently investigating to determine if this is an issue caused by Microsoft | OS Build 26100.9168 KB5121003 2026-08-11 | Investigating | 2026-08-20 18:31 PT |
Issue details
August 2026
Microsoft has received reports of certain games becoming unresponsive
| Status | Originating update | History |
|---|---|---|
| Investigating | OS Build 26100.9168 KB5121003 2026-08-11 | Last updated: 2026-08-20, 18:31 PT Opened: 2026-08-19, 17:50 PT |
Following the release of Windows updates on August 11, 2026 (KB5121003) and later, Microsoft received reports of issues involving inability to run certain games as expected.
Ongoing investigation indicates that this issue is related to peripherals or internal device components which have RGB lighting features. Such devices may install drivers or code components with file names similar to inpoutx64. In systems where these drivers are found, the issue is then triggered by launching certain games.
The games mentioned in reports of this issue are ARC Raiders, MARVEL Tōkon: Fighting Souls, and THE FINALS. Symptoms include:
- the game application becomes unresponsive
- the game application closes without notice
- the error "EXCEPTION_ACCESS_VIOLATION" is displayed
- the device restarts without warning
If you are experiencing this issue, or a similar issue, please use Feedback Hub to file a report. The Feedback Hub can be opened by pressing the Windows key and "F" at any time while in the Windows environment. For additional information, see Send feedback to Microsoft with the Feedback Hub app. Your reports are helpful to our investigation.
Next steps: We are presently working to understand the relationship between these RGB components and the games which trigger this issue. We will provide an update when more information is available.
Affected platforms:
- Client: Windows 11, version 25H2; Windows 11, version 24H2
- Server: None
Report a problem with Windows updates
To report an issue to Microsoft at any time, use the Feedback Hub app. To learn more, see Send feedback to Microsoft with the Feedback Hub app.
Need help with Windows updates?
Search, browse, or ask a question on the Microsoft Support Community. If you are an IT pro supporting an organization, visit Windows release health on the Microsoft 365 admin center for additional details.
For direct help with your home PC, use the Get Help app in Windows or contact Microsoft Support. Organizations can request immediate support through Support for business.
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