What types of carpets do you clean?

We clean all types of carpets — synthetic, wool, natural fibres, antique rugs, shaggy carpets, and kids’ rugs. Before we start, we assess the material and choose the safest and most effective cleaning method

What cleaning method do you use?

We use hot water extraction (commonly known as steam cleaning) — a deep cleaning method that removes dirt, dust, allergens and odours. We also offer a quick-dry option (HCE method) — your carpets will be dry in just 1–2 hours.

Can you remove stains and smells?

Yes — we remove up to 97% of stains and odours, including pet accidents and spills. ⚠️ In some cases, older or set-in stains may not come out fully — we’ll always be honest with you about what’s possible.

Do I need to move furniture beforehand?

We kindly ask that you move smaller furniture and personal items. We’re happy to shift lighter pieces (like chairs or coffee tables), but we don’t move heavy furniture like beds or sofas unless arranged in advance.

Are you insured and do you offer a guarantee?

Yes, we’re fully insured. If you’re not happy with the result, we’ll come back and fix it — or offer a refund. We take pride in our work, and customer satisfaction is our priority