WeWash was a great experience. Scheduling pickup was easy; I was surprised next-day pickup was available—turns out it’s their standard. Easy to notify of preferences or needs on the order form. The website was friendly, the text communications were on point, and most importantly, the laundry was perfect. Everything was clean and folded way better than I even knew possible (fitted sheets folded like they were fresh from the package!). Clothes were organized in a really helpful way (shirts hung, etc.). Drop off was easy. Communication was great. First class business and operation.
Used for the first time this week and service was easy and amazing. Booked everything online, was picked up without issues, and returned neatly, folded and organized. Saved me so much time right before a holiday trip. Will definitely use again.
Perfection. Absolute respect and perfection. I emailed about being a new customer and asking if i could bring clothes the next day to be done while I was in town for a family member's surgery. Someone emailed me back after hours and let me know that would work and the window I could drop clothes off and about how long to expect (i was totally flexible so all day or a couple hours didnt matter to me). The were also kind enough to off a first time discount without asking. When I got there the lady was prompt and asked if i had preferences on how they were sorted or detergent. She let me know clothes were weighed before and after washing and I pay when I pick up. she took my card information and said the code could be applied when I picked up. When that was done i left. I got an email and text when it was done and they put it in an outside locker for me to get at my convenience. When I got there someone showed me where that was and I asked if I had been charged and they said yes as a card was on file. They looked at my receipt and noted that it was not applied and sent an email to their boss. That person was very prompt and sent me an email a few hours later with a resolution that i was very happy with. communication is great! the service was great! I will be using them again!
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