What kind of desserts do you offer

At KC’s Gourmet Desserts, we specialize in a variety of sweet treats, including: • Gourmet cookies • Cheesecake bars • Double delight cookie sandwiches • Pies • Banana pudding • Crumbles • Cakes (personal-sized & for groups) • Custom cake pops • Decorated sugar cookies • Chocolate-dipped pretzels • Rice crispy treats • Chocolate-covered strawberries For a full list of our menu, check out our website!

Do you offer custom desserts?

Yes! We create custom desserts for birthdays, weddings, baby showers, corporate events, and more. Let us know your theme, colors, and any special requests!

Where are you located?

We are a home-based dessert business located in Nevada but we also do pop-up events where you can grab our sweet treats in person! Follow us on social media to see where we’ll be next.

Yes! We offer delivery within a certain area for an additional fee. Message us with your location, and we’ll let you know the details.

How can I place an order?

You can place an order anytime! We accept pre-orders year-round, so you can plan ahead for your cravings or special events. Just message us directly, visit our website, or order through our social media pages.

Do you offer gluten-free, dairy-free, or sugar-free desserts?

At this time, we do not offer sugar-free products. We also do not have a dedicated gluten-free or dairy-free menu. However, feel free to reach out, and we’ll let you know if we can accommodate your request!

What are your most popular desserts?

Our most popular desserts can be found on our menu online and include: • Gourmet cookies • Cheesecake bars • Double delight cookie sandwiches • Pies • Banana pudding • Crumbles • Personal & larger cakes If you’re not sure what to try, we’d be happy to recommend something!

Do you use fresh ingredients?

Absolutely! We use high-quality, fresh ingredients to ensure that every dessert tastes amazing.

How far in advance should I place my order?

We accept pre-orders anytime! However, we recommend: • Standard desserts: At least 48 hours’ notice • Custom orders & large events: At least 1-2 weeks in advance to secure your spot

What payment methods do you accept?

We accept Cash App, Zelle, credit/debit cards, PayPal or cash upon pickup or delivery.

Do you do pop up events?

Yes! We regularly set up pop-up shops where you can buy our desserts in person. Follow us on social media for updates or visit our websites “pop-ups" page for when and where our next pop-up will be!

Can I preorder for a pop up event?

Yes! Pre-ordering is a great way to make sure you get your favorite desserts before they sell out at our pop-up. Just message us, and we’ll have your order ready for pickup at the event!

Do you offer bulk or wholesale products?

Yes! If you need desserts for a party, corporate event, or special occasion, we offer bulk pricing. Contact us for details!

Do you take last-minute orders?

We do our best to accommodate last-minute orders, but it depends on availability. Reach out, and we’ll let you know if we can fit you in!

Do you accommodate food allergies?

Our desserts are made in a kitchen that handles common allergens, including dairy, eggs, wheat, soy, and nuts. While we take precautions, we cannot guarantee that our products are free from cross-contamination. If you have a severe allergy, please let us know before ordering, and we’ll do our best to accommodate your needs!

How can I pay for my order?

We offer a secure and convenient online payment option! Once your order is confirmed, you can complete your payment through our pay link. We also accept Cash App, PayPal, Credit/Debit, and Zelle. 50% Payment must be made before we begin processing your orders.

Do you offer refunds?

All sales are final. Since our desserts are made fresh to order, we do not offer refunds or cancellations once an order has been placed. However, if there is an issue with your order, we do offer remakes within 24 hours of receiving your order. To qualify for a remake, you must provide photos or some form of proof of the issue. Please contact us as soon as possible so we can resolve the matter. Please refer to our Refund/Remake Policy on our website under Terms and Conditions.

How should I store my desserts?

To keep your desserts fresh: • Cakes, cheesecakes, and banana pudding should be stored in the refrigerator. • Cookies, cake pops, and rice crispy treats can be kept at room temperature in an airtight container for up to 5 days. • Chocolate-covered strawberries and pretzels are best enjoyed within 24-48 hours and should be kept cool. If you’re unsure about a specific item, feel free to ask!

Can I request a specific flavor or design that’s not on the menu?

We love getting creative! If you have a special flavor or design request that isn’t listed on our menu, let us know, and we’ll see if we can make it happen. Customizations may come with an additional fee depending on complexity.

Do you offer dessert packages for special events?

Yes! We provide dessert packages for birthdays, weddings, corporate events, and more. Whether you need an assortment of treats or a themed dessert table, we can customize a package that fits your needs. Contact us for pricing and availability.

What happens if I miss my pickup or delivery time?

We understand that things happen! If you miss your pickup, please contact us as soon as possible to reschedule. For deliveries, if no one is available at the time of drop-off, we will attempt to contact you. If we are unable to deliver, your order may be returned to us, and a second delivery attempt may require an additional fee. We do not remake or refund for abandoned orders we appreciate our customers so please feel free to place an order at a later date.

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KC's Gourmet Desserts

Sweet treats made with love to make every moment special!

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