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Novotel Thakher Makkah Hotel

Novotel Thakher Makkah Hotel Reviews

I only stayed one night at Novotel Thakher, but wow — what a lovely experience! The view from my room was stunning, especially in the early morning. It gave such a peaceful vibe. But what truly made my stay memorable was the staff — every single person I interacted with was incredibly kind, welcoming, and genuinely helpful. You can feel they care about their guests. Even though it was a short visit, it felt like a little escape. I left with a big smile and warm memories. Definitely looking forward to staying here again.

The hotel left a generally positive impression. Rooms are clean, modern, and spacious, with a good level of comfort. Breakfast was tasty and varied, and the shuttle service to the Holy Mosque is convenient. The interior and atmosphere of the hotel create a feeling of comfort and relaxation.||However, the staff’s attitude needs improvement. Some employees were not polite enough when communicating with guests. I recommend additional hospitality training to match the high standards of Novotel and Accor.||My ratings:| • Arrival: 8/10| • Amenities: 0/10 — were missed and not provided| • Restaurant: 5/10| • Rooms: 9/10| • Housekeeping: 5/10| • Overall impression: 7/10

The hotel restaurant breakfast buffet is reason enough to stay at this wonderful hotel. The buffet was the highlight of my morning and fueled me for my busy day. The buffet features American standards like waffles, cereal, make your own pancakes and omelet bar. Plus European pastries like croissants, plain, chocolate and cream cheese. Additionally there are Arab breakfast items like foul, cucumbers, tomatoes and soft cheese, olives, flat bread, etc. And south Asian foods like parantha, dhal, chickpea masala, plus many hot dishes you might find on a lunch buffet. Of course there’s fresh hot coffee and chai as well as a variety of juices and spa water. And all of this included in the price of your reservation or for a very reasonable price.

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