Dear Owner Soon Lee Jaya Motor Pokok Sena I am writing to express my disappointment regarding my recent experience at your establishment on 26/12/24 Unfortunately, I found the staff to be unwelcoming and not as friendly as I had expected. From the moment I arrived, I felt ignored due to your staff was busy with their phone. Ask anything also unanswered.This left me feeling uncomfortable and unappreciated as a customer. I believe that a warm and friendly environment is essential for excellent service, and sadly, this was not my experience. I value your business and have had positive experiences in the past that i was buying motorcycle here which makes this situation even more disappointing. I kindly request that you address this issue with your team to ensure that other customers do not face a similar experience. Thank you for taking the time to read my feedback. I hope to see improvements in the future.
I recently had the pleasure of purchasing a motorcycle from this shop and I must say, it was an outstanding experience from start to finish. The entire process was seamless, thanks to the professionalism and dedication of their sales team. A special mention goes to Ain, whose assistance was invaluable. I highly recommend this shop to anyone in the market for a motorcycle. Their exceptional customer service, especially from Ain, ensures a top-notch buying experience. Thank you to the entire team for making my purchase a memorable one!
get treated well by friendly staff, quick process , good service overall
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