You can obtain the real property assessment information on our website, or a copy of the notice of assessment may be acquired from our office with payment of search and copy fees and a self-addressed stamped envelope mailed to our Honolulu or Kapolei offices. Checks should be made payable to the "City and County of Honolulu".

Honolulu Office
842 Bethel Street, Basement
Honolulu, HI 96813
PH: (808) 768-3799

Kapolei Office
1000 Ulu`ohi`a Street, #206
Kapolei, HI 96707
PH: (808) 768-3799

No, an appeal cannot be lodged via facsimile or email. Appeals may be filed in person, by mail, or online using this website during the annual Appeal Period from December 15th to January 15th.

Mass Appraisal
Mass appraisal is defined as the systematic appraisal of groups of properties as of a given date using standardized procedures and statistical testing. Sales data are analyzed and adjustments are made by the appraisers based on what buyers paid in the market. These adjustments are applied to the large populations of properties to estimate the value using a Computer Assisted Mass Appraisal (CAMA) system. RPAD follows the ROH to apply mass appraisal to value all properties for ad valorem taxation purposes to obtain uniform and equalized assessments throughout the county. RPAD appraisers have been continuously and actively trained by International Association of Assessing Officers (IAAO) instructors and its resources.

Individual Appraisal

Individual appraisals are done by a fee appraiser on a single property, for purchasing, refinancing, or estate planning upon lender’s or homeowner’s request. The appraiser typically selects three or more sales to estimate the value. These sales are analyzed and adjustments are made based on what buyers paid. The adjustments are manually applied to estimate the value of the property requested by the client. Fee appraisers typically follow different guidelines to perform their assignments and scope of work.

You can write or email us when you actually rent or sell the property. The owner of any property which has been allowed an exemption has a duty to report to the assessor within 30 days after such owner or property ceases to qualify for such an exemption, but no later than November 1st.

In the event of an appeal by a taxpayer to the boards of review is compromised, or sustained as to any amount of the valuation in dispute, the costs deposited shall be returned to the appellant. Otherwise the entire amount of costs deposited shall be retained by the city.