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The Future of the Professions: How Technology Will Transform the Work of Human Experts
The Future of the Professions explains how 'increasingly capable systems' - from telepresence to artificial intelligence - will bring fundamental change in the way that the 'practical expertise' of specialists is made available in society.
The authors challenge the 'grand bargain' - the arrangement that grants various monopolies to today's professionals. They argue that our current professions are antiquated, opaque and no longer affordable, and that the expertise of the best is enjoyed only by a few. In their place, they propose six new models for producing and distributing expertise in society.
The book raises important practical and moral questions. In an era when machines can out-perform human beings at most tasks, what are the prospects for employment, who should own and control online expertise, and what tasks should be reserved exclusively for people?
Based on the authors' in-depth research of more than ten professions, and illustrated by numerous examples from each, this is the first book to assess and question the relevance of the professions in the 21st century.
- ISBN-100198713398
- ISBN-13978-0198713395
- EditionFirst Edition
- PublisherOUP Oxford
- Publication date22 Oct. 2015
- LanguageEnglish
- Dimensions23.62 x 2.54 x 15.24 cm
- Print length368 pages
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Product description
Review
Richard Susskind and Daniel Susskind's recent work, The Future of the Professions: How Technology Will Transform the Work of Human Experts, is a fascinating and very thought-provoking book ― Jonathan Westover, Utah Valley University, Sociological Research Online
The prognosis is persuasive. ― Kevin Stannard, Conference & Common Room
Compelling reading. ― Greg Wildisen, New Law Journal
It should be read by any information professional concerned about the future. ― Tom Wilson, Information Research
Impeccably researched and compelling... The Future of the Professions is a must read for all professionals and policy makers. ― Kathy Laster, Law and Courts in an Online World
Interesting and highly pertinent... The authors have written an interesting polemic that ought to be read by those that do not know. ― Digital Evidence and Electronic Signature Law Review
Richard and Daniel Susskind's The Future of the Professions: How technology will transform the work of human experts (Oxford) belongs to a new genre of reflection and prediction. It is no Luddite lament for a world we have lost, but surveys rapid change with insight and optimism. ― Jonathan Clark, Books of the Year 2016, Times Literary Supplement
The Future of the Professions: How Technology Will Transform the Work of Human Experts, is a must read for anyone who wants to gain insights into where the legal profession is going ... Nothing else I have read more clearly and convincingly elucidates the future of legal services and how technology will transform the traditional practice of law. ― Dan Pinnington, Slaw.
Books of the Year 2015: Best Books 2015 ― Lorien Kite, Financial Times
Books of the Year 2015 ― New Scientist
Perhaps the forthcoming tidal wave of technology set to engulf us all will throw up new opportunities for the legal profession ― which is probably why just about every lawyer in London, so we are told, has bought a copy of this challenging, provocative, timely and important book. If you care about the future of your profession and wish to add further comment to the raging controversies surrounding it, better get yourself a copy now. ― Phillip Taylor MBE and Elizabeth Taylor of Richard Green Chambers
In The Future of the Professions, father-and-son authors Richard and Daniel Susskind do a remorselessly effective job of demolishing the self-deception most people engage in when comparing themselves to machines. ― Richard Waters, Financial Times
The authors are undoubtedly right that the professions will change more in the next quarter-century than they have in the previous three. ― The Economist
Remarkable work ― Tom Watson, The Guardian
This is a bold book ... The Future of the Professions helps us to recognise the professions' current methods as convoluted, self-serving rituals designed to wrap simple tasks in mystique. ― Giles Wilkes, Prospect
The Future of the Professions is a paradox that only a human mind could appreciate: the inevitable death of the professions is presented in an expert, original and witty work by two professionals whose skills (in thinking, writing and consultancy) are unlikely any time soon to be replicated by a machine. ― David Pannick, The Times
An act of delicious iconoclasm. ― Prospect Magazine
Both a good read and a good starter for strategic planning in professional firms ― Chris Yapp, Future Tech Blog
I suggest that everyone who considers themselves 'professional' reads this book, especially those who are aged, say, 20-45, who need to secure their role in the new world of work. The authors predict that "our professions will be dismantled incrementally". If they are right, todays lawyers need to prepare for it, and the sooner the better. ― Dan Bindman, Legal Futures
A fascinating and challenging book ― Medium
The study is exceptionally well informed and important contribution to thinking about the future of professional work ― Network Review
As the saying is, the future is now and we ignore it at our peril. Please read this book. ― Law Skills
the book is written in a relaxed, flowing and easily-consumable style ... a read of the Future of the Professions is time very well-spent. ― Jeremy Hopkins, Future of Law
Impeccably researched and compelling ... The Future of the Professions is a must read for all professionals and policy makers ― Law and Courts in an Online World
Everyone interested in the future well-being of society must read this thoroughly researched and compelling book - to understand how technology can and will be used to enable the public to do far more for themselves. In reshaping our system of justice so that it can more cost-effectively underpin our democratic society and its prosperity, I have had the benefit of the Susskinds core thesis how to use technology not simply to enable the legal professions to do better what they now do, but to reshape justice for the benefit of the public. ― Lord Thomas of Cwmgiedd, Lord Chief Justice of England and Wales
If the Susskinds are right we are at the start of a social revolution. Technology has begun to transform social class, economic activity, political discourse, working life and the limits of human activity. In The Future of the Professions they relentlessly and unyieldingly but also entertainingly and elegantly set about proving their point. I started knowing that their argument was important, I finished convinced that it was right. This is a necessary book. It was necessary that it be written and necessary that you read it. ― Daniel Finkelstein, The Times
Impressive new book ― Edward Fennell, The Times
I know of no better book for anyone interested in the future of skilled jobs and society. Drawing on an astounding range of sources and the latest research, The Future of the Professions offers vital insights into the unprecedented disruption facing all the professions. ― Professor Ian Goldin, Professor of Globalisation and Development and Director of the Oxford Martin School, University of Oxford.
In this magisterial survey Richard and Daniel Susskind demolish each profession's faith in its immutable uniqueness. Instead they trace inexorable and universal forces that will drive disintermediation, deconstruction and disruption. Written with scholarly thoroughness, this is an urgent manifesto and practical blueprint for the leaders of every professional firm. ― Philip Evans, Senior Partner & BCG Fellow, The Boston Consulting Group
Book Description
About the Author
DANIEL SUSSKIND is a Lecturer in Economics at Balliol College, Oxford, where he teaches and researches, and from where he has two degrees in economics. Previously, he worked for the British Government - in the Prime Minister's Strategy Unit, in the Policy Unit in 10 Downing Street, and as a Senior Policy Adviser at the Cabinet Office. He was a Kennedy Scholar at Harvard University.
Product details
- Publisher : OUP Oxford
- Publication date : 22 Oct. 2015
- Edition : First Edition
- Language : English
- Print length : 368 pages
- ISBN-10 : 0198713398
- ISBN-13 : 978-0198713395
- Item weight : 703 g
- Dimensions : 23.62 x 2.54 x 15.24 cm
- Best Sellers Rank: 239,117 in Books (See Top 100 in Books)
- 72 in Computer Information Systems
- 105 in Managers' Guides to Computing
- 268 in Higher Education of Engineering
- Customer reviews:
About the authors

Professor Richard Susskind CBE KC (Hon) is Special Envoy for Justice and AI to the Secretary-General of the Commonwealth. He is President of the Society for Computers and Law, and for 25 years, from 1998 to 2023, was Technology Adviser to the Lord Chief Justice of England and Wales. The author of 11 books, his work has been translated into 16 languages and he has been invited to speak in over 50 countries. He wrote his doctorate on AI and law at Balliol College Oxford in the mid-1980s. He is a Fellow of the British Computer Society and of the Royal Society of Edinburgh.

Dr Daniel Susskind is a writer and economist. He explores the impact of technology, and particularly AI, on work and society. He is the Mercers’ School Memorial Professor of Business at Gresham College. He is also a Digital Fellow at the Stanford Digital Economy Lab, a Senior Research Associate at the Institute for Ethics in AI at Oxford University, an Associate Member of the Economics Department at Oxford University, and a Research Professor at King’s College London. He is a member of the UK Government’s Expert Panel on AI and the Future of Work.
His book, Growth: A Reckoning (2024), was chosen by President Obama as one of his ‘Favourite Books of 2024’ and was a runner-up for the Financial Times Business Book of the Year 2024. He is also the author of A World Without Work (2020), described by The New York Times as "required reading for any potential presidential candidate thinking about the economy of the future” and a runner-up for the Financial Times Business Book of the Year 2020, and co-author of the best-selling book, The Future of the Professions (2015). His TED Talk, on the future of work, has been viewed more than 1.7 million times. His next book, What Should My Children Do? How to Flourish in the Age of AI, will be published in 2026.
Previously he worked in various roles in the British Government – in the Prime Minister’s Strategy Unit, in the Policy Unit in 10 Downing Street, and in the Cabinet Office. He was a Kennedy Scholar at Harvard University.
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Top reviews from the United Kingdom
- 5 out of 5 stars
A Provocative and Essential Read: Exceptional Insight
Reviewed in the United Kingdom on 5 April 2025Richard and Daniel Susskind's "The Future of the Professions" remains a seminal and thought-provoking work, and this updated edition serves as a crucial recalibration in our understanding of the inevitable impact of technology on expert domains. Far from being a simple prediction, the book offers a compelling framework for analyzing the forces at play and the profound shifts that are already reshaping how professionals – from doctors and lawyers to accountants and architects – deliver their services.
The Susskinds' central thesis, that traditional professional models are unsustainable in the face of increasingly capable technology, is presented with clarity and persuasive evidence. They meticulously dissect the historical foundations of professional structures, highlighting their inherent inefficiencies and limitations. The updated edition wisely incorporates recent advancements in artificial intelligence, machine learning, and other digital tools, strengthening their argument that these technologies are not merely augmenting human expertise but are capable of fundamentally altering the division of labor.
One of the book's greatest strengths lies in its nuanced approach. The authors avoid simplistic pronouncements of technological replacement. Instead, they explore a spectrum of potential futures, ranging from incremental automation to radical disaggregation of professional tasks. They introduce insightful concepts like the "decomposition thesis," illustrating how complex professional roles can be broken down into more manageable components that can be handled by technology or less specialized individuals. This framework allows readers to envision concrete ways in which their own professions might evolve.
The updated edition also thoughtfully addresses the ethical, social, and regulatory implications of these transformations. The Susskinds grapple with questions of trust, accountability, and the potential for widening societal inequalities. This critical lens elevates the book beyond a purely technological forecast, prompting readers to consider the broader societal impact and the responsibilities of both professionals and policymakers in navigating this changing landscape.
While the book presents a compelling vision, it is not without its challenges. Some readers might find the sheer breadth of professions covered somewhat overwhelming, and the level of detail can occasionally feel dense. Furthermore, while the authors provide numerous examples and case studies, the precise timeline and specific nature of future disruptions remain open to interpretation. However, this inherent uncertainty does not detract from the book's core value as a catalyst for critical thinking and proactive adaptation.
Ultimately, "The Future of the Professions" (Updated Edition) is an indispensable read for anyone working in or studying a professional field. It is not a comfortable read, as it challenges deeply ingrained assumptions about the nature of expertise and the future of work. However, it is a necessary read, providing a powerful lens through which to understand the forces shaping our professional lives and offering a crucial starting point for strategic planning and adaptation. The Susskinds have once again delivered a timely and insightful contribution that will undoubtedly shape the conversation about the future of expertise for years to come. This updated edition solidifies its position as a vital guide for navigating the inevitable technological transformation of the professions.
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CancelReport - 4 out of 5 stars
Expert choices
Reviewed in the United Kingdom on 9 March 2018Terrific read which challenges assumptions about where future jobs and expertise will be
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CancelReport - 5 out of 5 stars
A sensible technologically agnostic view of how digital will impact professional knowledge
Reviewed in the United Kingdom on 13 November 2015The authors have effectively avoided being trapped writing a book about technology and focused instead on knowledge and how professionally-controlled knowledge will be influenced by wider changes driven by technology. I have a particular interest in the health professions, and my comments will reflect that perspective.
Separate research shows that few health professions are amendable to computerisation. What Susskind & Susskind have done is show that despite this, professional knowledge will be affected by computerisation and the forces that are at work. We do know again from other work, that digitisation is 'hollowing out' the workplace, which in healthcare means that middle professional roles (e.g. anyone who is a clinical / therapy assistant) is at risk, and that substantial growth is with low skill jobs (e.g. carers). Presumably the middle ground gets filled with robots, decision support systems, and lesser skilled people following what Susskinds' call systematisation, or systems that are digitally enabled and can be followed by non-specialists. This is hugely important as we have tended to resist the high tech/low touch corner of the matrix, believing healthcare will always be at least high touch.
One takes away a few things from the book. The first is whether the professional regulatory system is up to the task and second whether the professions will resist and enforce cartel controls. These two are linked as regulators have tended to be captured by the professions they regulate and therefore tend not to notice that the cat is out of the bag, as it likely in this case. The third is that few in healthcare really understand how digital is working through consumerisation of devices and knowledge (e.g. self-diagnostic kits). Those driving this last are not people who work in healthcare and not captured by the dominant elites that seek to protect the status quo. Much of the 'commons' the Susskinds refer to was not designed to be, but emerged as knowledge was shared and disseminated. I had some experience with helping frame a document dealing specifically with the issue of quality of health information available on the internet, and whether governments should step in to regulate quality. Of course we are well-past this, but the desire to control is inherent in the public service as the internet is 'untidy'. This untidyness is what is now enabling the changes that the book explores very well. Two risks remain to be considered: the first is whether the professions will resist this and simply redefine their roles to maintain (cartel-like) control and prestige and whether the regulatory system will simply re-regulate to protect them. Regulators are monopoly suppliers of regulation and they will act to protect that role.
Perhaps the elephant in the room is whether we'll need to revisit Foucault's Birth of the Clinic (a book not referenced by the authors) as patients reclaim their bodies through the digital revolution.
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CancelReport - 5 out of 5 stars
AI is coming for us all
Reviewed in the United Kingdom on 16 April 2024This book explores how technology is revolutionizing traditional professions like law, finance and medicine, rather than traditional blue collar jobs that are more susceptible to automation.
Susskind argues that advancements such as AI and online platforms are reshaping these fields, creating new, more accessible forms of expertise. While acknowledging benefits like efficiency, he also addresses concerns about job displacement and ethical implications.
A key piece of reading to prepare for the coming wave of technology in the professions...
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Very interesting title, if a bit too much like a textbook
Reviewed in the United Kingdom on 1 April 2017We're used to hearing how technology is going to replace the jobs of those doing mechanistic jobs - but this book takes on the impact that technology will have on the professions.
I've only given the book three stars as it feels rather too much like a textbook (admittedly a well-written textbook), it's fairly repetitious and there's limited coverage of the science and technology behind the move. However this doesn't detract from the fascinating aspects of the book.
One of these is simply addressing the professions at all. According to the authors there's a fair amount of literature on this - but it's stuff us ordinary mortals are unlikely to have seen. A starting point is deciding just what the professions are. The book primarily focuses on the traditional professions such as medicine, accountancy, the law, journalism and religion - though they admit that the concept, essentially one where it is necessary to have specialist knowledge and there is often regulation and/or certification, is now a lot wider. (In practice, though religion gets passing mentions, it's largely sidelined, which is probably sensible in the context.)
The authors' assertion is that these roles can be subject to a kind of production line breakdown of tasks, some parts of which can easily be accommodated by information technology or less qualified individuals. The argument is that not only will this reduce costs where, for example, companies are reluctant to continue paying through the nose for corporate law (bye bye Suits), it also has the potential to open up these services to a much wider clientele that is presently largely excluded or at least has significantly reduced access.
Of course there are plenty of objections (often from those involved in the professions) which the authors largely succeed in knocking out of the way. For example they point out that this move will probably reduce the earnings of many professionals - but as they observe, these roles are not there for the benefit of the professionals but for their clients. Inevitably there is quite a lot of futurology style guesswork here. The authors point out they will often be wrong in detail - but argue convincingly that the professions are going to go through a major upheaval in the next generation.
It's amusing, given the authors' assertion that 'in the professions, knowledge resides in the heads of professionals, in books...', using this as a mark of how out of step the professions are in the internet age... that I should have been reading this in a book, rather than, say, a blog post or electronic magazine article. However this still remains a title of interest to anyone either involved in a profession (traditional or more modern) or interested in the future of the middle class.
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CancelReport - 5 out of 5 stars
If you value your place in the near future, read this book
Reviewed in the United Kingdom on 31 December 2016Excellent and thought-provoking book that I was relieved to see fulfilled the weight of the recommendation that was made to read it. Definitely worth reading for anyone considering themselves as a futurist or wanting to consider automation's effects on your field of employment or interest. And if you're not considering this, you're years behind already.
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Four Stars
Reviewed in the United Kingdom on 31 December 2016A useful look to the future. Thouight provoking
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Excellent Read
Reviewed in the United Kingdom on 8 May 2017I needed this book as part of my research degree literature review. Most books on the subject are dated and this provided an up to date view of professions. The speculation on where professions might go was interesting but, I think, somewhat flawed. Computer based systems are indeed capable of astonishing calculation and evaluation of numbers but where imagination and judgement are needed, not so well placed. Overall, a good read and I would probably have red it even f I was not doing a research degree.
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Top reviews from other countries
Peter Milsom5 out of 5 starsExcellent thought provoking book and quite timely.
Reviewed in Canada on 19 July 2023This insightful book presents research on how technology, particularly AI, will reshape the roles and relevance of professionals. It offers valuable insights not only for professionals navigating these changes but also for policymakers and academics. The book surveys future challenges across a range of sectors and industries, highlighting new opportunities that these changes may bring.
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Maria5 out of 5 starsModern classics
Reviewed in Spain on 28 July 2017A must-read for professional services firms and especially lawyers. Smart, entertaining, thoughtful, greatly structured book - eyes-opening for a generation who adopts innovation.
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Daniel R5 out of 5 starsThe most important book I've read in the last three years
Reviewed in Brazil on 15 February 2018This book is a must read for every member of the professions, as defined by Richard and Daniel Susskind.
It describes the dissemination of knowledge, as well as how the global economy will develop.
For professionals, such as lawyers, accountants, architechts and economists, this book should answer a type of question that plague us: Why do we have a feeling that our traditional working method is on the decline, threatened? How can we adapt? What should we do?
It gives us answers to all that and more.
A good buy. Highly reccomend it.
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Noemi5 out of 5 stars💬 "The Future of the Professions: How Technology Will Transform Human Experts" 💬
Reviewed in the United States on 2 August 2023🌟 Delve into the intriguing world of technology and its impact on human experts with "The Future of the Professions." This thought-provoking book explores how technology is reshaping traditional professions, paving the way for innovative advancements and reimagining the way we work. Get ready to glimpse into the future and uncover the transformative potential of technology in the professional landscape! 🌟
🌼 Top 5 Takeaways 🌼
1️⃣ Technology's Disruptive Potential: "The Future of the Professions" sheds light on how technology is disrupting traditional professions. From artificial intelligence to automation, technology is challenging conventional practices and revolutionizing the way experts work.
2️⃣ Collaboration of Humans and Machines: The book explores the collaboration between human experts and technology. Discover how professionals can harness the power of technology to augment their expertise and deliver better outcomes for clients and society.
3️⃣ Advancements in Expertise Delivery: With the advent of technology, expertise is no longer limited by physical boundaries. Explore how virtual interactions, online platforms, and remote collaboration are transforming how experts deliver their services.
4️⃣ Ethical and Societal Implications: "The Future of the Professions" delves into the ethical and societal implications of technology-driven changes in professions. It prompts discussions on responsible innovation, data privacy, and ensuring technology serves the greater good.
5️⃣ The Role of Lifelong Learning: Embrace the notion of lifelong learning as technology evolves. Professionals need to adapt and continuously update their skills to remain relevant in an ever-changing technological landscape.
⭐ Pros ⭐
✅ Thought-provoking exploration of technology's impact on professions.
✅ Insightful discussion on collaboration between humans and machines.
✅ Exploration of advancements in expertise delivery through technology.
✅ Examination of ethical and societal implications of technology in professions.
✅ Emphasis on the importance of lifelong learning in a technology-driven world.
⛔ Cons ⛔
❌ Some concepts may require a foundational understanding of technology and its applications.
❌ The book may not cover specific details of technological advancements in each profession.
🌟 In summary, "The Future of the Professions" is a captivating read that offers profound insights into the dynamic interplay between technology and human expertise. Embrace the transformative potential of technology and its impact on traditional professions. Expand your understanding of the evolving professional landscape and explore how technology will shape the future of work. Discover the exciting possibilities that lie ahead with this eye-opening exploration of technology's transformative power! 🌟
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Ariki435 out of 5 starsAn excellent treatment of very important issues
Reviewed in Australia on 4 April 2019A splendid commentary on ongoing disruption in professions and professional services markets.
Very relevant background for career and business planning.
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