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The End of Lawyers?: Rethinking the nature of legal services
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In the extended new preface to this revised paperback edition, Richard Susskind updates his views on legal process outsourcing, courtroom technology, access to justice, e-learning for lawyers, and the impact of the recession on the practice of law. He analyzes the four main pressures that lawyers now face (to charge less, to work differently, to embrace technology, and to deregulate), and reveals common fallacies associated with each. And, in an entirely new line of thinking, Susskind argues that law firms and in-house departments will have four business models from which to choose in the future, and he provides some new tools and techniques to help lawyers plan for their future.
Susskind argues that the market is increasingly unlikely to tolerate expensive lawyers for tasks (guiding, advising, drafting, researching, problem-solving, and more) that can equally or better be discharged, directly or indirectly, by smart systems and processes. It follows, the book claims, that the jobs of many traditional lawyers will be substantially eroded and often eliminated.
- ISBN-100199593612
- ISBN-13978-0199593613
- EditionRevised
- PublisherOxford University Press, USA
- Publication date17 Sept. 2010
- LanguageEnglish
- Dimensions1.98 x 15.65 x 22.96 cm
- Print length356 pages
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Product description
Review
Review from hardback edition His advice cannot be ignored by those lawyers who want to survive the economic turmoil ― Joshua Rozenberg, The Law Society Gazette
I feel Susskind has made an excellent start by opening up the debate' ― Phillip Taylor, The Barrister
The End of Lawyers is a fascinating and timely book ― Bruce MacEwen, Adam Smith Esq2009
This book is addictive! Susskind has done it again with an extremely engaging blend of advice. ― Patrick McKenna
I believe anyone working in a professional service form could find useful examples of what can be accomplished in their own profession, throughout this book ― Patrick McKenna
Richard Susskind's predictions of 1996, in The Future of Law, can now be seen to be coming to pass. I am confident that those in this new work, where he looks even further into the future, will likewise come to pass, given the extraordinary depth of knowledge, analysis and reasoning he has brought to bear and which this book demonstrates on every page ― Lord Saville of Newdigate, President of the Society for Computers and Law
Richard Susskind speaks to the issues facing law firms big and small, in-house legal teams, legal publishers, training establishments and individual lawyers. He has a lucid style informed by personal experience and observation and deep connections within the legal profession. This book should be compulsory reading for all who care about the future of the law. ― Mark Harding, Group General Counsel, Barclays
If you don't quickly absorb what Susskind has to say, you'll already be behind in adapting to the modern legal profession, in-house as well as private practice. You can't and won't agree with everything here, but you must read it all and think about it all. It would be irresponsible (and self-destructive) to avoid reflecting on the voluminous arguments and examples presented here. ― David Maister, consultant and author, The Trusted Advisor
Susskind remains the only the writer today who can put the future of lawyers and the legal professions on the agenda at the highest levels of government, the judiciary, the legal institutions, major corporations - and law firms ― Charles Christian, editor, Legal Technology Insider
In The End of Lawyers?, Richard Susskind brilliantly and passionately shows us how to think about practising law in the 21st century. The book's inspirational outlook and yet practical approach make it a must-read for any lawyer aspiring to achieve professional success and make a difference for his or her clients. ― Dov Seidman, Chairman and CEO, LRN, and author, HOW
Review
Review from hardback edition His advice cannot be ignored by those lawyers who want to survive the economic turmoil ― Joshua Rozenberg, The Law Society Gazette
I feel Susskind has made an excellent start by opening up the debate' ― Phillip Taylor, The Barrister
The End of Lawyers is a fascinating and timely book ― Bruce MacEwen, Adam Smith Esq2009
This book is addictive! Susskind has done it again with an extremely engaging blend of advice. ― Patrick McKenna
I believe anyone working in a professional service form could find useful examples of what can be accomplished in their own profession, throughout this book ― Patrick McKenna
Richard Susskind's predictions of 1996, in The Future of Law, can now be seen to be coming to pass. I am confident that those in this new work, where he looks even further into the future, will likewise come to pass, given the extraordinary depth of knowledge, analysis and reasoning he has brought to bear and which this book demonstrates on every page ― Lord Saville of Newdigate, President of the Society for Computers and Law
Richard Susskind speaks to the issues facing law firms big and small, in-house legal teams, legal publishers, training establishments and individual lawyers. He has a lucid style informed by personal experience and observation and deep connections within the legal profession. This book should be compulsory reading for all who care about the future of the law. ― Mark Harding, Group General Counsel, Barclays
If you don't quickly absorb what Susskind has to say, you'll already be behind in adapting to the modern legal profession, in-house as well as private practice. You can't and won't agree with everything here, but you must read it all and think about it all. It would be irresponsible (and self-destructive) to avoid reflecting on the voluminous arguments and examples presented here. ― David Maister, consultant and author, The Trusted Advisor
Susskind remains the only the writer today who can put the future of lawyers and the legal professions on the agenda at the highest levels of government, the judiciary, the legal institutions, major corporations - and law firms ― Charles Christian, editor, Legal Technology Insider
In The End of Lawyers?, Richard Susskind brilliantly and passionately shows us how to think about practising law in the 21st century. The book's inspirational outlook and yet practical approach make it a must-read for any lawyer aspiring to achieve professional success and make a difference for his or her clients. ― Dov Seidman, Chairman and CEO, LRN, and author, HOW
Richard Susskind's new book tells us that we should, contrary to the profession's engrained conservatism, turn our mind to the future to better understand the profession and the law. It is thought-provoking and entertaining at the same time. I strongly encourage law firms and in-house lawyers to read this book and to embrace the new methods and technologies that Richard Susskind is recommending ― Peter Kurer, Chairman, UBS
This is a fascinating book. It raises serious questions not only about the future of legal practice, but about how legal services are structured and delivered now. As is to be expected from Susskind, the arguments are pacey and challenging. The conclusions and predictions are likely to provoke strong reactions, but the book will not fail to engage. ― Professor Dame hazel Genn,Dean, University College London Faculty of Laws
A wide-ranging book that is of value not only to lawyers contemplating their future, but to anyone whose work touches upon the law. Blending the futures of law and technology, Susskind's vision is far-reaching and tightly-argued, showing the displacement that lies ahead -- and the ways in which society can gain from it ― Jonathan Zittrain, Professor of Law, Harvard Law School and author, The Future of the Internet
This book paints a scary future. But as a call to arms, to embrace the future, it lays down a challenge for lawyers everywhere for we have no birthright, no power to avoid development, to 'freeze the frame'. Susskind makes a most persuasive case that the 'incremental revolution' has already arrived; so join it or be left on the wrong side of the barricades. ― Stuart Popham, Senior Partner, Clifford Chance
Susskind's engaging book urges a drastic reassesment of the legal profession and suggests a series of reforms for law firms of the future ― The In-House Lawyer d
In light of the current economic climate, Susskind may find that his predictions come true sooner than even he thinks ― The In-House Lawyer
This is an enormously important book, and if you have any interest in how the legal marketplace will operate in future, you have to read it ― Jordan Furlong, www.law21.ca
We talk a lot about "visionaries" these days, but in the legal profession, nobody seriously competes with Richard Susskind for this title, and this book shows why ― Jordan Furlong, www.law21.ca
The End of Lawyers is a must read for every managing partner in the country ― Mitch Kowalski, Financial Post
This is a strikingly thought-provoking book and a must-read for all law firms ― Modus OperandiSpring 2009
This book makes some clear predictions about what lawyers will do and not do in the future, but is most valuable for raising the issues in the first place. It is a proactive peek into the possible future of legal work and the lawyers who perform it ― Mark C, Miller, Law and Politics Book Review
The End of Lawyers? is a road map to the archipelago of legal innovation already emerging all around us. Ignore it at your peril ― Michael Stern, The AM Law Daily
If you are ready to look into Susskind's question, this book makes a fascinating reading. And if you are serious about embracing the changing environment, it is a primer for new ideas in bold action ― Karen Bell, LawPro
If you are a lawyer and haven't read Richard's book, you should. And no, reading the reviews and the articles about the book won't suffice. Buy the book, sit in a quiet room and read deeply about his predictions of the future of the practice of law ― Jason Mendelson, Mendelson's Musings d
This should be essential reading for anyone who does not believe that legal education at degree and postgraduate level will not be transformed by technology ― Legal Studies, vol 29, no 4
If you have not read the book then I commend it to you ― Archie Miller, www.journalonline.co.uk
This is an outstanding publication. Buy it. Read it. Think about it. ― Douglas Mill, Journal of the Law Society of Scotland
Susskind's book will deservedly be the starting point for an understanding of the potentials and the failings of technology and legal services. It is a book stocked with ideas and examples in which I would defy any open-minded reader not to see the potential for significant change in the legal world ― Richard Moorhead, Cardiff Law School, Legal Studies 29.4
The End of Lawyers is a fascinating and challenging book. Susskind gently and persuasively chips away at the assumptions and preferences that we carry with us about what law is and how it is provided. His book is essential reading not just for law students and their methodology professors but for acadmics and practitioners more generally ― Emilie Hunter, Human Rights Law Review
Book Description
About the Author
His views on the future of the legal profession have influenced a generation of lawyers around the world. He has written several books, including Expert Systems in Law (OUP, 1987), The Future of Law (OUP, 1996), and Transforming the Law (OUP, 2000), and has been invited to speak in over 40 countries.
He was awarded an OBE in the Millennium New Year's Honours List for services to IT in the Law and to the Administration of Justice.
Product details
- Publisher : Oxford University Press, USA
- Publication date : 17 Sept. 2010
- Edition : Revised
- Language : English
- Print length : 356 pages
- ISBN-10 : 0199593612
- ISBN-13 : 978-0199593613
- Item weight : 535 g
- Dimensions : 1.98 x 15.65 x 22.96 cm
- Best Sellers Rank: 934,948 in Books (See Top 100 in Books)
- 311 in E-Commerce (Books)
- 2,918 in Law (Books)
- 19,926 in Computing & Internet
- Customer reviews:
About the author

Professor Richard Susskind CBE KC (Hon) is Special Envoy for Justice and AI to the Secretary-General of the Commonwealth. He is President of the Society for Computers and Law, and for 25 years, from 1998 to 2023, was Technology Adviser to the Lord Chief Justice of England and Wales. The author of 11 books, his work has been translated into 16 languages and he has been invited to speak in over 50 countries. He wrote his doctorate on AI and law at Balliol College Oxford in the mid-1980s. He is a Fellow of the British Computer Society and of the Royal Society of Edinburgh.
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Top reviews from the United Kingdom
- 5 out of 5 stars
A brilliant and imaginative book
Reviewed in the United Kingdom on 13 March 2013The legal world is changing very rapidly, and the central argument of this brilliant and imaginative book is that the future for lawyers is bleak unless they are prepared rethink the ways they work. Susskind notes that the methods adopted by legal businesses are now so outdated that teenagers `would be horrified by the antiquity of it all'. The same applies to the courts and Susskind sees reforming outmoded court procedures as one way in which the public's `access to justice' might be considerably enhanced. The rapid growth of online dispute resolution procedures provides a striking example of what he has in mind.
Susskind argues that market forces have meant that using lawyers has now become so expensive as to be unsustainable and that there is a pressing need for a `genuine transformation in the way in which legal services are delivered'. He provides a long list of ways that law firms might adapt (e.g. by embracing developments in IT, standardising and `commoditizing' legal work, off-shoring, outsourcing, multi-sourcing and subcontracting) if they are to survive. He also regards it as crucial that lawyers charge for the work they do by fixed fees, not on an hourly basis. For obvious reasons, efficiency is, as Susskind puts it, `the enemy of the law firm that charges on an hourly billing basis.'
Lawyers tend by nature to be highly conservative and many will doubtless see the message in this scholarly yet highly readable book as unpalatable. But lawyers who resist calls to adopt new (and very unfamiliar) working practices will do so at their peril. Susskind is right: the law does not exist to provide a livelihood for lawyers.
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CancelReport - 5 out of 5 stars
The End of Lawyers?
Reviewed in the United Kingdom on 6 December 2008The timing of this vital read for every lawyer could not have been better. Economic downturn is accelerating the rate at which the candle of traditional legal practice is incinerating at both ends. Clients' increasing intolerance of legal uncertainty, risk and cost, and their growing need for transparency, combine to emphasize what Susskind identifies as ten technologies with the collective potential of overturning the commonly-accepted role of the practicing lawyer. The balance of power has shifted to clients, such as in-house counsel. Here, in under 300 pages, is a stream of ideas from someone long regarded as a futurologist for how lawyers can re-focus and re-apply their added value, and grow their practices - despite economic challenges - partly by leveraging emerging technology. It is persuasive, pithy, honest, illustrated with examples and browseable. Having been an in-house lawyer for 37 years, observing how traditional law practice has been deployed by leading firms, I would urge everyone in the field to read this one carefully and take its foresight seriously.
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CancelReport - 5 out of 5 stars
Informed, witty guide on the future of the legal profession
Reviewed in the United Kingdom on 25 August 2011Iconoclastic British lawyer Richard Susskind looks squarely at his profession and reports on its gross inefficiencies, outrageous fees and absurd structures. For Susskind's honesty, senior members of the prestigious Law Society of England and Wales have suggested that he not be permitted to speak in public. This would be a notable loss. Susskind's voice is witty and engaging, and his message is important. As an author, he does not offer a grand unified theory on what lawyering will look like in the years to come. Instead, writing with panache, he presents a "buffet of likely options for the future," including trends in the US as well as the UK. Susskind's drollness makes his book a delight to read. For example, he claims that most lawyers now accept his views on future trends for legal practice, having moved through these four stages: 1) "This is worthless nonsense"; 2) "This is an interesting, but perverse, point of view"; 3) "This is true, but quite unimportant"; and 4) "I always said so" - in accord with biologist J.B.S. Haldane's "four stages of acceptance." getAbstract suggests that law students, attorneys and the executives who pay them will benefit from reading Susskind's entertaining, thought-provoking book.
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CancelReport - 2 out of 5 stars
Talk About Lawyers - But Don't Write Like One
Reviewed in the United Kingdom on 18 March 2010Ok, this is supposed to be the bible of what is going to happen
to law firms. There are some good things in it. But the writing
makes it difficult to get through it. So keep going.
You might like things such as []
which are more to the point.
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Top reviews from other countries
Ein Kunde5 out of 5 starsSchon nicht mehr ganz aktuell
Reviewed in Germany on 16 February 2013Das Buch legt den Grundstein dafür, wie der Anwaltsberuf in der modernen Welt aussieht und aussehen wird. Das Buch wendet sich zwar an englische Anwälte. Fragen der (elektronischen) Aktenführung und die Möglichkeit des Outsourcens standardisierbarer Aufgaben stellen sich aber genauso für den deutschen Anwalt.
Kürzlich ist ein neues (etwas dünneres) Buch von Richard Susskind erschienen: "Tomorrow's Lawyers". Für den deutschen Anwalt ist dieses neuere Buch ausreichend.
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Ronaldo Agra5 out of 5 starsEbook
Reviewed in Brazil on 24 August 2020Ótimo livro
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Jenn4 out of 5 starsFour Stars
Reviewed in Canada on 8 December 2015Great theoretical book for any professional practice.
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No name please5 out of 5 starsSmart and Valuable
Reviewed in the United States on 24 December 2013I'm a lawyer and bought this book when one of my clients told me she was reading it as part of her book club--which is comprised of high-level executives. Indeed, the very title had me worried! That aside, I found this book extremely insightful and quite helpful to me as a legal practitioner. It explores ways in which we can use technology to enhance efficiency in obtaining or rendering legal advice. While many lawyers might cringe at the possibility of being replaced by an algorithm, those of us who truly value their clients' interests and are sensitive to cost effectiveness can adapt many of the concepts presented in this book in improving their own customer service. This is a "must read" for lawyers and clients alike.
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忠海弘一4 out of 5 stars法曹、法曹志望者に必読書
Reviewed in Japan on 21 August 2012私は50年近く法曹界に席を置いています。この本をネットで知りました。アマゾンで取り寄せたところ数日できました。ペパー版ですので大変安いとお思います。原書ですが法曹関係者なら、関心のある問題ですから、辞書なくても読めます。お薦めします。
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