Effective Date: April 11, 2026
Welcome to Love TriValley! These Terms of Use (“Terms”) govern your access to and use of LoveTriValley.com, LoveLivermore.com, LovePleasanton.com, LoveDublin.com, LoveSanRamon.com, and LoveDanville.com (collectively, the “Sites”), including all content, features, and services offered through the Sites.
The Sites are operated by Love TriValley Media Group (“Company,” “we,” “us,” or “our”), a California-based media company. Love TriValley Media Group is the sole operator of the Sites and is solely responsible for the content, services, and policies described in these Terms.
Vale and Vine is a separate real estate brokerage that partners with Love TriValley. Any real estate-related activities, services, or content on the Sites are provided solely by Vale and Vine as an independent entity and are governed by Vale and Vine’s own terms and policies.
By accessing or using any of the Sites, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Sites.
1. Our Mission
Love TriValley is a community-powered local business directory and digital guide serving the Tri-Valley region of California, including the cities of Livermore, Pleasanton, Dublin, San Ramon, and Danville. Our mission is to help residents and visitors love where they live by connecting them to local businesses, events, trails, and experiences — all curated by the community.
These Terms exist to protect both you and the community we are building together.
2. Eligibility
You must be at least 13 years of age to use the Sites. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. By creating an account, you represent and warrant that all information you provide is accurate and complete.
3. User Accounts
3.1 Registration
Certain features of the Sites — such as writing reviews, creating lists, earning badges, and claiming business listings — require you to create an account. You may register using an email address and password or through a supported social login provider (e.g., Google, Facebook). Your account provides single sign-on access across all six Sites in our network.
3.2 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at hello@lovetrivalley.com if you become aware of any unauthorized use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms, engage in abusive behavior, or are used for spam, fraud, or other harmful purposes. You may delete your account at any time by contacting us.
4. User-Generated Content
4.1 What You Can Contribute
Our platform thrives on community contributions. You may submit reviews, ratings, photos, lists, and other content (“User Content”) to the Sites. You represent that any User Content you submit is original, accurate to the best of your knowledge, and does not infringe the intellectual property or privacy rights of any third party.
4.2 License You Grant Us
By submitting User Content, you grant Love TriValley Media Group a non-exclusive, worldwide, royalty-free, transferable license to use, display, reproduce, modify, and distribute your User Content in connection with operating and promoting the Sites. This license continues for as long as your User Content remains on the Sites and for a reasonable period afterward to allow for archival and backup purposes.
You retain full ownership of your User Content. If you delete your account or remove specific content, we will make commercially reasonable efforts to remove it from public-facing areas of the Sites within 30 days, though cached or archived copies may persist for a limited time.
4.3 Content Standards
User Content must not:
- Contain false, misleading, defamatory, or fraudulent information
- Include hate speech, harassment, threats, or content that discriminates on the basis of race, gender, religion, sexual orientation, disability, or any other protected characteristic
- Contain sexually explicit material, gratuitous violence, or content harmful to minors
- Infringe copyrights, trademarks, trade secrets, or other intellectual property rights
- Contain spam, advertisements, solicitations, or promotional material unrelated to the platform
- Include malware, viruses, or any harmful code
- Violate any applicable law or regulation
4.4 Content Moderation
We reserve the right to review, edit, or remove any User Content at our sole discretion, including content that violates these standards or that we believe is harmful to the community. We are not obligated to monitor all User Content but may do so to maintain platform quality and safety.
5. Copyright Infringement and DMCA Notices
We respect the intellectual property rights of others and expect our users to do the same. If you believe that content on the Sites infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (DMCA) to our designated agent.
5.1 Filing a DMCA Notice
Your notice must include:
- A description of the copyrighted work you claim has been infringed
- The URL or specific location on the Sites where the infringing material appears
- Your name, address, telephone number, and email address
- A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner
- Your physical or electronic signature
5.2 Where to Send Notices
Send DMCA notices to:
Love TriValley Media Group
Attn: DMCA Agent
Email: dmca@lovetrivalley.com
5.3 Counter-Notices
If you believe your content was removed by mistake or misidentification, you may submit a counter-notice with your contact information, identification of the removed material, a statement under penalty of perjury that you have a good faith belief the material was removed in error, and your consent to the jurisdiction of the federal court in your district. We will process counter-notices in accordance with the DMCA.
5.4 Repeat Infringers
We will terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances.
6. Gamification and Community Rewards
Love TriValley offers a gamification system that includes points, badges, ranks, and leaderboards to recognize and reward active community contributors. These rewards have no monetary value and cannot be exchanged for cash, goods, or services. We reserve the right to modify the gamification system, adjust point values, or revoke rewards at any time, particularly in cases of abuse or manipulation.
7. Business Listings and Claims
7.1 Business Information
Business listings on the Sites may include information sourced from public databases, user submissions, and third-party data providers. While we strive for accuracy, we do not guarantee the completeness or accuracy of any business listing. Business hours, contact information, and other details may change without notice.
7.2 Claiming a Listing
If you are a business owner or authorized representative, you may claim your business listing to manage your information, respond to reviews, and access business tools. By claiming a listing, you represent that you have the authority to do so and that the information you provide is accurate.
7.3 No Endorsement
Inclusion of a business on the Sites does not constitute an endorsement by Love TriValley Media Group. “Nicole’s Pick” badges are editorial selections made at Nicole’s personal discretion and represent personal recommendations, not paid placements or guarantees of quality.
8. Changes to the Sites
We are continuously improving and evolving the Love TriValley platform. We reserve the right to modify, suspend, or discontinue any feature, content, or service offered through the Sites at any time, with or without notice, and without liability to you. This includes changes to the gamification system, business directory features, event listings, trail information, and any other functionality.
We will make reasonable efforts to communicate significant changes that affect your experience, but we are under no obligation to maintain any particular feature or service.
9. Intellectual Property
The Sites, including their design, text, graphics, logos, icons, images, software, and all other content not classified as User Content (collectively, “Platform Content”), are the property of Love TriValley Media Group or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.
“Love TriValley,” “Love Livermore,” “Love Pleasanton,” “Love Dublin,” “Love San Ramon,” “Love Danville,” and associated logos are trademarks of Love TriValley Media Group. You may not use these marks without our prior written permission.
10. Prohibited Conduct
When using the Sites, you agree not to:
- Scrape, crawl, or use automated tools to extract data from the Sites without our written permission
- Attempt to gain unauthorized access to any portion of the Sites, other accounts, or our systems
- Interfere with or disrupt the Sites or the servers and networks connected to them
- Impersonate any person or entity, or misrepresent your affiliation with a person or entity
- Use the Sites for any illegal purpose or in violation of any applicable local, state, national, or international law
- Manipulate reviews, ratings, badges, or points through fake accounts, coordinated inauthentic activity, or other deceptive means
- Post commercial advertisements or solicitations without our prior written consent
- Reverse engineer, decompile, or disassemble any aspect of the Sites
11. Third-Party Services and Links
The Sites may contain links to third-party websites, integrate with third-party services (such as Google Maps, Eventbrite, and social login providers), or display information sourced from third parties. We are not responsible for the content, privacy practices, or availability of any third-party services. Your use of third-party services is governed by their respective terms and policies.
12. Preservation and Disclosure of Information
You acknowledge and agree that Love TriValley Media Group may preserve and disclose your account information and User Content if required to do so by law, or in the good faith belief that such preservation or disclosure is reasonably necessary to:
- Comply with legal process, including subpoenas, court orders, or government requests
- Enforce these Terms
- Respond to claims that any User Content violates the rights of third parties
- Protect the rights, property, or personal safety of Love TriValley Media Group, its users, or the public
13. Disclaimers
THE SITES AND ALL CONTENT, FEATURES, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Sites will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee the accuracy, reliability, or completeness of any information on the Sites, including business listings, reviews, event information, trail data, or GPS maps.
YOUR USE OF THE SITES IS AT YOUR SOLE RISK. YOU SHOULD INDEPENDENTLY VERIFY ANY INFORMATION BEFORE RELYING ON IT, INCLUDING BUSINESS HOURS, TRAIL CONDITIONS, AND EVENT DETAILS.
13.1 Outdoor Activities and Trail Information — Assumption of Risk
By accessing or using any trail maps, GPS data, elevation profiles, trail descriptions, or related outdoor activity content on the Sites (collectively, “Outdoor Content”), you fully acknowledge and accept these Terms of Use and this disclaimer, and you agree to use the Outdoor Content at your own risk at all times.
You agree to waive your right to hold Love TriValley Media Group, its owners, officers, employees, contributors, community guides, reviewers, and anyone else involved in creating or publishing Outdoor Content liable for:
- Any decisions or actions you take based on Outdoor Content
- Any injuries, illness, loss of property, or loss of life while using Outdoor Content or following any trail, route, or activity described on the Sites
- Weather changes, parking lot changes, trailhead changes, trail closures, or trail condition changes
- Inaccurate, outdated, or incomplete trail descriptions, GPS coordinates, elevation data, difficulty ratings, or any other Outdoor Content
- Wildlife encounters, natural hazards, or acts of nature
- The acts or omissions of third parties, including other trail users, landowners, or public agencies managing the trails
You fully understand that your own decisions, health conditions, physical abilities, skill level, and preparedness are your own responsibility and not those of Love TriValley Media Group or any contributors to the Sites. You fully understand that nature is dynamic and can change trail conditions beyond the original descriptions, routes, or expectations set by the Sites.
You also understand and accept that Outdoor Content on the Sites may not reflect current or real-time conditions, may not have been verified by official trail maintainers or land managers, and may be outdated. Before undertaking any outdoor activity, you agree to:
- Verify current trail conditions with official sources (park services, land managers, local authorities)
- Check weather forecasts and advisories
- Assess your own physical capability and experience level
- Carry appropriate safety equipment, water, and navigation tools
- Inform others of your plans
- Follow all posted rules, closures, and safety guidelines at the trailhead
Outdoor activities carry inherent risks, including but not limited to slips, falls, exposure, dehydration, hypothermia, heatstroke, getting lost, and serious injury or death. You assume all such risks when using Outdoor Content from the Sites.
14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LOVE TRIVALLEY MEDIA GROUP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.
15. Indemnification
You agree to indemnify, defend, and hold harmless Love TriValley Media Group and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Sites, your User Content, your violation of these Terms, or your violation of any rights of a third party.
16. Privacy
Your use of the Sites is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Our Privacy Policy is incorporated into these Terms by reference. Please review it carefully. Among other things, our Privacy Policy makes clear that we do not sell your personal information.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, legal requirements, or platform features. We will notify you of material changes by posting the updated Terms on the Sites with a revised effective date. Your continued use of the Sites after any changes constitutes acceptance of the updated Terms.
18. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Alameda County, California. You consent to the personal jurisdiction and venue of such courts.
19. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
20. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Love TriValley Media Group.
21. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or guidelines referenced herein, constitute the entire agreement between you and Love TriValley Media Group regarding your use of the Sites. These Terms supersede any prior agreements, communications, or understandings, whether written or oral, relating to the subject matter herein.
22. Force Majeure
Love TriValley Media Group shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, power or internet outages, third-party hosting or infrastructure failures, cyberattacks, pandemics, or other events of force majeure.
23. Contact Information
If you have any questions about these Terms, please contact us at:
Love TriValley Media Group
Email: hello@lovetrivalley.com
DMCA notices: dmca@lovetrivalley.com
Website: LoveTriValley.com
Thank you for being part of the Love TriValley community. Together, we help everyone love where they live.
