r/help

Happy Thursday! Just like the Artemis rocket, the Weekly Recap has returned on schedule! Let's see what happened last week!

NEWS AND ISSUES

• We started the week off hot on Monday with notifications being borked for a bit. We commented on , but yet there were still many, MANY other posts asking the same question. Please search before posting if you are experiencing some atypical Reddit weirdness.

• There is a weird thing going on right now where Spanish translated posts are not showing comments. Dios mio! We commented on and a fix is in the works!

• Some Android users will have some free awards to give out! This is similar (as in "exactly the same") as when iOS users were given free awards a little while ago.

• Some users may not see the little "Create post" option at the bottom of their screen. This is an experiment and users in this group will see a + in the upper right hand corner. You can tap that to create a post.

• Just another reminder that Reddit does not provide support outside of Reddit. If someone is asking you to contact them on Discord or any other platform so that you can "fix" your account, it is a scam. Please do not fall for it.

• The most recent version of the app is 2026.15.0. If your app is not updated to the most recent version, it may not function properly.

PLEASE REPORT RULE BREAKING CONTENT

• If you see content in that breaks the rules of , please use the report button. You do not need to engage with those users unless you're going to redirect them to where they can actually get the help that they're looking for. But regardless, please report rule breaking content. Reporting content that breaks the rules helps us keep free of spam and off-topic posts, and that allows users who really need out help to more easily get it. The mods can't see everything all the time, so reporting content is a great way to surface it to the mods so that they can deal with it. No one likes a spammer!

CURRENT EXPERIMENTS

Reddit sometimes runs experiments. These experiments tend to last between 4-6 weeks, though they can go longer or end sooner. While there isn't a way to opt out of experiments, feel free to leave constructive and specific feedback in this post and as I've mentioned about, I'll be happy to pass it along to the team in charge. Ongoing current experiments can be found .

COMMON ACCOUNT ISSUES

Common account issues can be found . These are things like hacked accounts, NSFW accounts, suspended accounts, etc. I'm also including "Changes to Reddit" in this section as well.

BUGS ROUNDUP - COURTESY OF CORRECTSCALE!

• [All Platforms] FIXED Some mod lists were showing a "wow, so much empty" error. The fix has been released and we have confirmation that it is working! Thanks to all who worked on this issue!

• [iOS] A bug has returned to the iOS app where when writing long comments. This is actively being worked on. in has been reopened and will be updated.

• [Android] Some users were reporting the app slowing way down and then . The fix is out in 2026.15! So if you're having this issue, please update your app.

• [All platforms] On Wednesday, some mods were reporting that already . That is fixed! If mods are still experiencing this issue, actioning the content again should fix it up.

• [iOS] Some users are still reporting the iOS refreshing all the time. There is a stickied post about this in . If you are still experiencing this, please upgrade your app to iOS 2026.13.1 or above! You must update the app to receive this fix!

• [All platforms] on April 9th. Yesterday, a fix went out to take care of any posts that were stuck since April 9th. So this is considered fixed!

• And finally, this is just a little PSA about an issue that we see from time to time. If you get an error that prompts you to enable email digests when checking your notifications, that is related to a site-wide issue. A fix is being worked on to stop that from happening in the future. But in the meantime, if you run into that, it's not you! It's us! All you can do is be patient and wait it out.

• Translation options for some languages are currently unavailable for some folks. We replied to a post about this. Reddit is in the process of improving/tweaking certain supported languages, so some language may be unable to be translated during this transition period.

WEEKLY STATISTICS (BASED ON THE PAST SEVEN DAYS)

• 1,434 posts. That's really close to the 1,465 we had last week. Only 31 fewer!

• 4,473 comments. That's down 247 from the 4,720 comments last week.

• 1.2 million views. That's down 62.7k views from the 1.2-ish million views last week.

HELP WITH R/HELP: CONTACTING MODERATORS

Sometimes, you will need to get in touch with the moderators of a subreddit for a variety of reasons. Maybe your post isn't showing up or you need clarification on a rule or something else. To contact the mods on the desktop site, there is a little "Message Mods" link on the sidebar that you can click. On the app, tap the three dots in the upper right hand corner of the sub and then tap "Message moderators".

When sending a message to the mods, please remember that the moderators are volunteers. They are not admins. They have limited abilities and powers. They do not have access to your account, they do not know why you were banned from the site or why your posts were caught in the spam filter, etc. They can help with subreddit-level issues. They may tell you to contact the admins because that is who you need to help you. They're not trying to blow you off! They're trying to point you in the correct direction to get a resolution to your issue! The more clear and concise you can explain your issue, the more easily they will be able to help you.

Also, please be kind. As I mentioned above, mods are volunteers who just want to help out. Totally get that if you have to contact support of any kind, something isn't going well and you're likely frustrated or upset or confused. That's normal! But it's not an excuse to treat people poorly. You'll get a lot further a lot quicker if you're pleasant.

HELPINGEST HELPERS HELPING HELP R/HELP

And who helped out all over the place last week in ? Lots of people! Let's see who they are in reverse alphabetical order this time!

• - Appreciate the help! You've leveled up to Helper Level 5 and have a shiny new trophy to show off!

• - Thank you so much! And just like that, you've hit Helper Level 7! Nice trophy!

• - IT HAPPENED! HELPER LEVEL EIGHT!! CONGRATULATIONS AND THANK YOU SO MUCH!!

• - Closing in on Level Seven! Thanks for the help!

• - Thanks for the help! Did you see the splashdown?? INCREDIBLE

• - Welcome back! Thanks for helping out!

• - Thank you !

• - Always a pleasure! <3 Thank you!

• - Welcome to the show! You are now a Level Two Helper and have not one, but TWO, shiny new trophies on your profile! Thank you for lending a hand!

• - Thank you for all your assists with the nsfw accounts!

• - Thanks for all of your help in front of the scenes and in the back rooms!

• - You just help out everywhere! Thank you!!

And that's a wrap on our weekly mission! We made it through! We're stronger together! And on that note, I'll see y'all next week and around the sub! Thanks for being here, everyone!