The Robots (AI) Are Already in Control (Part One)
The robots are already in control. Having witnessed several systems migrations, I’ve been saying this for at least a decade.
Robots Gone Mad
Remember how the Phoenix pay system wreaked havoc on public servant pay back in 2016? Did you know that system has cost more than $2.4 billion? The problems persisted well into 2022. A full timeline for implementation was nicely set out by the Ottawa Citizen.
Now think about Ontario’s Social Assistance Management system. It cost over $294 million to build and fix after being implemented in 2014. Major issues were experienced as a result. . . . [more]


