Weinberg on more than writing - the Fieldstone method

11th March, 2012 in Bangalore was a beautiful Sunday. Now that it is almost over, I can use the past tense "was". Just the weather making it beautiful is one part but what about the weather within me? I decided to make it beautiful within. Everybody has a pile of books that they bought but never paid its due attention. Weinberg on Writing ( WoW as I want to call now) - The Fieldstone Method was one of the books that hadn't got my time yet. So, I read the first chapter at home, closed the book, went to my wife and asked her if she had any plans for the afternoon. As I had taken her out yesterday, she excused herself out of any plans. Whenever a husband asks "What's your plan?" to his wife, it means, "I have a plan and want to be sure if your plan doesn't disturb mine" :). I took my backpack and scooted to a coffee shop nearby. Coffee, book reading and relaxing was my plan.

About 2 PM, I was all set. I wanted to start with Camomile Tea. I had told my wife that I'd be back only when I am finished with the book, so I was hoping there would be a couple of beverages. I realize now that there is nothing like "finishing the book" because The Fieldstone Method provides an experiential learning to those who want to work with it. Not just that.

I have had the great opportunity to meet with Jerry and spend a couple of days, attending his workshop, being a part of a peer conference that had Jerry, a conference and much more in 2008. I have been a reviewer of Jerry Weinberg's book "The Perfect Software and Other Illusions About Testing". I have read a couple of other Jerry's books that have changed me from time to time. With this book, I felt Jerry sitting next to me and coaching me on the Fieldstone Method. This is no hallucination. I am sure the emotions he had while turning the stones that he used to build this book has rubbed on me and has caused some very good emotions within me. Jerry intends that happens with the experiencers of the book. / OK there is no such word as experiencers in any dictionary /

I haven't published a book yet. If you are thinking I haven't written one yet, you are mistaken. I just haven't published it. I see the light now that will lead me to publishing. That's what I seem to be getting out of The Fieldstone Method because I am going to build my books not write it.

So, why am I telling you all this? To get you buy the book and experience it? To write a review of the book?    You will discover why I am writing about it, if you were to continue reading.

It is all about me. I recognized that I had almost stopped note taking. In other words, I had stopped collecting fieldstones. I guess I was just processing whatever my imperfect memory could store. Isn't it amazing that I stopped doing something that I advocate to other testers - note taking. When I realized this while experiencing the book, I picked my backpack and searched for my Indian version Moleskine and a pen. I must have missed observing a trillion stones but thankfully I have now saved myself from my ignorance that would have led to missing trillion power trillion stones in the future.

Here are some of the stones I collected today that I am pulling from my notebook (and typing it for you):

• Thought: When you are alone in a coffee shop, you hear people and their conversation you usually wouldn't bother to hear if you were not alone.
• Retrospective as I read the book: I was probably smart all this while but not happy because I always wanted to be more smart but never wanted to be happy.
• I shook the coffee table accidentally and a glass of water placed on it started to get its vibration and then I wondered: Pradeep, when was the last time you observed water settle down after being disturbed with a vibration. Your 9 month old kid now would watch it with curiosity. Relation to testing: The first time an information looks interesting and everybody pays attention to it. Once they learn how it happens, they lose interest to observe things that they were once curious about and if there was a different behavior? They would continue to assume they know something. Software is volatile, just like the water. 
• I was asking myself a question: Does it matter if something takes a long time to learn? What determines "long"?
• I saw cold coffee on some table and decided to order it. I wrote a note : How did my choice alter after seeing something that caused my brain to demand it.
• Project Gutenberg quoted in Jerry's book - Awesome

  A friend of mine, Nandan Pujar wanted to meet with me for a consultation and I felt, "What a great time for a good friend to come in. Some of the exercises I want to practice requires such an occasion and a trust worthy friend". I took notes as I was consulting for him:

• I was reminded of Warren Buffet interview of why he didn't come and invest in India prior to last year. His response was, "Nobody invited me to do so". 1.2 billion people didn't think of knocking that door that way. I felt sad for myself.
• My friend Nandan said, "Being with mediocre people helps you identify your delta with them and being with intellects helps you fix the delta". I thought it was a cool thing.
• Made note of words he used "Feudal" and "Artificial scarcity"

 I came back home and made other note of stones I saw, heard, observed, felt, experienced...

• My 9 month old daughter had to poo. After cleaning the poo, I wrote in my note: As a kid I must have not known this is called "poo" and why people clean it off. Now that I know, I clean the mess I do. I am wondering if testers who recognize the "poo" of their work will ever clean the mess they do. Some of them are stuck with it and they seem to think as though it is a newly grown part of their system. Some who come new to the system see people stuck with the "poo" of their work and assume that, to be experienced, they also need to be stuck to "poo"

It is fantastic. I love it.  Thank you Jerry. You helped me recognize the "poo" I was carrying all this while and I am not going to be one of those who will not clean it. I will clean it. I will not just clean the "poo" I have been carrying for a while but identify with the help of trillions of stones I can see, to not carry any type of "poo" of my life. I also recognize the idea of heuristics and they are fallible.

Till yesterday, I was thinking, "Now that I have accomplished all this in life, how do I change myself?", Weinberg on Writing (or WOW) - The Fieldstone Method is a change catalyst. 11th March, 2012 was a beautiful Sunday in Bangalore. So can everyday be if I were to collect the stones.

Coaching testers how to email and influence stakeholders

One of the ways Moolya is going to become a great organization is by attracting, hiring and retaining good testers. Sreenuraj Varma who won our heart for this blog post asked us if he could work for Moolya. We got him to test things out and send us test reports.  We found that we liked him to work with us and he liked to work with us. So, we hired him a couple of weeks ago.


Before the project work kicks off, I asked him, what he'd like to develop himself on and he made a list of things that impressed me. I then sat with him to get more specific and identified "writing influentially" as one of the things he wanted to develop. I created an exercise and got him to work on it. I have done this before so I knew what to expect.


I wrote down the goal he had to accomplish:

You are hired as a tester in a team and in your first week you discover that there are many important tests that the team is missing. Your objective is to send a mail to all test team members pointing out the tests they are missing and the impact it has on the project.

To consider:

·         You are new to the team

·         The team has lot of experienced testers and they know about the project more than you

·         You don’t know how they would take your advice

·         If your English is bad some people may not take your advice seriously

·         This email can help you build or break your credibility with the team

So, he worked on it and got back with the following:

Dear All,

For the last week I was going through the application and the important bugs reported on each module. I feel like there is a lack of concentration on the issues related to security, which I feel important because the application is meant to be used by common people and also the modules are designed to be getting in-cooperated with the bank API’s where there is a possibility that we may lead our users to compromise their valuable details.

As we are in the stage of completion of second round of testing I would suggest that it will be good if we can do a quick analysis in the area of security were our application have to be  checked for most common security issues.

Looking forward for your suggestions

-- Sreenuraj


I then reviewed the above email with him stating things that is causing me to not think of it as an influential email and provided specific feedback and asked him to work on it. After a couple of hours, he came back with the following

Dear All,

Last week I was going through the application and was learning the work flow happening in the important modules. I have also gone through the first and second phase test reports we have for the modules. But I think we have not done a security testing for our application. I feel it is important because of the following reasons.

a)      Loss of customer confidence

b)      Can increase the web sites down time (reinstalling services, restoring from backups etc)

c)       Harm to our brand

When I was in module “A” which is the most important one, I found that some basic validations missing for the text fields. No checking was found for validating the special characters. This is found repeated in almost every module I have gone through. Below I am mentioning some of the issues I have came across.

a)      Cross site scripting is possible in almost every module

b)       Data tampering is allowed

c)       The cookies which are used in one session can be used again

As we are in the stage of completion of second round of testing I would suggest that it will be good if we can do a quick analysis in the area of security were our application have to be  checked for most common issues.

Looking forward for your suggestions

Thanks&Regards

Sreenuraj Varma M

Yo, I again sat with him for the next set of feedback about why I still think the email is not influential enough and pointed him to links such as An open letter to the Prime Minister of India by Rajdeep Sardesai.

He read through it, gained some ideas and started to work on the next version of it.

Hi Team,

This is Sreenuraj recently recruited for the position Software tester for the organization. My last week assignment was to learn the project work flow and to refer the available documents which QA holds against each modules of the project like test plans, reports, bug reports etc.

As we are in the completion of second phase I think we have covered almost all the important things in functionality testing. Most of the bugs are fixed and retesting for the same is also done. But some of the bugs reported against the security testing done in important modules are found to be in open state. I have also noted that some of the bugs were raised in the first stage of testing. Because of that I think the number of issues reported against security testing in the second phase have gone down. Also there is no status report available for those bugs from the development side.

Below mentioned are some of the important issues I have came across in the application which was not found in the bug reports may be not reported because of the above said reasons:

a)      The validations for text boxes in the Login screen and the home page for special characters were missing.

b)      User is allowed to insert html scripts into the text fields for the above said pages.

c)       The data which is submitted for the module “A” can be tampered and user is able to alter the data which is transferred .(Bypass the client side validations)

d)      Data tampering was also success in the module “B” where file type can be changed and user is able to include a file with unsupported extension (like exe .. )

Some of the points I would like to suggest are

1.       - Before the completion of phase 2 of testing we should conduct a security testing in the application for the important modules and report the issues found.

2.       - Discussion with the development team in regards with the Issues reported and which are still in open stage, also record the status before second phase of testing ends.

3.      -  It will be good if we can conduct a workshop/training session for both the development & testing team where importance of security related matters in the project can be discussed. Also we can emphasis on client’s expectation in the area of security which is described in the requirement document.

Looking forward for your suggestions

Thanks & Regards

Sreenuraj Varma M

Nah Nah! Not good enough for me. After having coached many testers, I have gained wisdom to understand the point at which I have to step in and do something different than saying, "Not good. I hope you work on these points". So, I decided to send him, my version of the same.

Dear Team,

Greetings!

It is a pleasure to be starting to work with you. In just a week, I was glad to discover that there is great energy you people are bringing in. Its motivating for me to work with you. As I see that a new team member brings in fresh and different value, I'd like to present some kind of value addition I could do.

In this email, I'd like to bring a few points to your notice that might interest you. I am aware that some of the points I am going to bring up here might already be known to you all but I felt it is my responsibility to let you know of what I found.

Security issues for NNNCC Web App (Just an example)

• I found that the directory listing is enabled. As we hold confidential information with us and not all pages are exposed to all users, we might be in a position of risking our customers data.
• I found that there are error messages that can be customized at the URL. For example, I can make an error message saying, "As Pradeep is on leave, we can't service this" to appear from the page by editing the URL.
• I also found that there is a way to bypass the security by storing and using cookies of previous session. When our customers use a public machine to access their data, we are risking the customers data to be known to others who may discover cookies.

Based on the above, I'd like to make a few humble suggestions:

• I understand that the focus is on getting our software functionally right but on the effort of trying to get that, we appear to be sacrificing security.
• I would love your opinions on budgeting for security testing for every release henceforth. As I am a new hire to this project, I would take up the responsibility for testing security for the next couple of releases till I ramp up on other things.
• I would be extremely delighted to meet with you all on this, so am planning to setup a meeting on Friday 24th Feb 3 PM. I have looked into your calendars and have chosen the mutual free time. I am open to suggestions of other date and time.

Thanks and Regards,


-- Pradeep Soundararajan

This time, he came back with the notes he made about this exercise while continuing to work on the skill of writing influential emails. This is going to go to a point where he would learn to practice on his own. He in on the third exercise with me working on test strategy. Our clients are going to be happy to have him on the team. He is showing lots of enthusiasm, hard work and effort. We are happy.

At Moolya, we are going to lay emphasis on how people write and communicate. We might sound stupid but we have realized that people who can write well, get things done quicker and better. In my own consulting experience, I took an email which had not received a favorable response from the management and helped the test team re-write it. We waited for a day and there came a response to it and things got moving.

Add "influential emailing" to your wanna have skills if you are a tester. There's a good example to it in Michael Bolton's blog as well. I am working on a tutorial to help testers write and communicate influentially to stakeholders. Maybe I will take it Star East or Star West. 

Overcoming "obsessive checking if being mentioned disorder"

Happy New Year to all my dear readers, followers, fans, bulbs & CFL Lamps. I wish you become a better tester and respect other (good) testers much better than what you did in 2010. I also wish to be what I wished you to be :-)

The support for the company I launched Moolya Software Testing Private Limited - Brainual Software Testing Services Company, from you all has been fantastic. We hope to keep the momentum and continue adding great value to our customers. I have had a real busy time answering lots of questions about the company from testers all over. Without being able to mention the names, we have had two outsourcing request for quote, two special testing requirement requests, one recovery-before-it-goes-down testing requests from top organizations ever since we launched this company. Added to that is the support from the testers all over. Great start for us and we wish to make Moolya a dream company for good testers and hence be the most preferred testing vendor of the world.


Now, what's the Obsessive Checking If Being Mentioned Disorder?

On this new year, I want to tell you some true stories that you have never heard before. I could have simply kept it with me but I want to be honest to you because you spend your time here. Its you who have made this a successful blog and not just me. I don't know if someone else is facing the same problem but I just hope they are not.

• 5 years ago when I entered into blogging, I also picked up the habit of reading blogs. The first time I was mentioned on someone's blog, I felt as though the world was under my feet. I guess its natural for a human being to feel so, for that moment. After a day, I returned to realizing the place I stand is the actual world under my feet. I am no special. Recognized I was a "normal" human being.

• When my name was mentioned again on another blog, I felt great. Some kind of juice flowed all over my body and I loved the way it tickled when it flowed. I was hoping that a lot more people would mention my name and my blog on their blogs so that I could keep experiencing the flow of that magical juice.

• When I was mentioned on James Bach's blog and followed by Michael Bolton's blog, I felt an extra dose of high concentration juice was flowing in me. It didn't just tickle me but had soothing effects on some painful areas of my life. I still feel, it is normal.

• I used to write blog posts and anxiously wait for a couple of days to see if someone mentioned or appreciated my recent post somewhere along with my name. At this point I was on the boundary of "normal". Fortunate for you, my dear readers, I haven't written a single post because it may likely be mentioned by someone but wrote my heart out and hoped it gets popular by other bloggers mentioning it.

• After sometime, I realized that some people had mentioned about me and my blog posts but I didn't come to know when they did it. I added a sitemeter to my blog to track where the hits are coming from. I became way too obsessive with sitemeter. I used to hit the Sitemeter refresh about 200 times a day. At least twice more than the hits I used to get. I was desperate. I worked way too hard to do good work and anxiously wait for an opportunity to blog about it. At this point, I was definitely thrown out from the "normal" category of human beings. I was addicted to the flow of the magical juice. Lucky for my readers, I enjoyed the "being ethical" juice which prevented me from using stupid tactics to attract readership and hence driving the opportunity of being mentioned. 

• Then people started just mentioning my name without the link, so I got a little nervous about it. Not that they didn't link to my blog but because I discovered them too late. So, I set up a Google Alert with my name. Later I found, many people don't get my second name right. Its "Pradeep Soundararajan" and not "Pradeep Soundarajan" as most people appear to write. So, I ended up setting up a Google Alert for all possible permutations of my name. I was obsessed to check reports of Google Alerts. I went crazy about it. Sitemeter and Google Alert made me go crazy. At this point, I assume, I threw myself very far from belonging to the "normal" category. The worst is yet to come.

• After a few months from being thrown far away from "normalcy", I was very excited when other bloggers post new entries. It gave me a hope that they would have mentioned my name. I used to pretend being surprised of being mentioned although I would have hoped for it. I guess its fair to call this phase as "starting to get worse".

• Here comes the beauty. Months later, I started replacing every word by my name till I saw my name on others post. So, I may have read a few posts without actually learning anything from it because all I saw is "Pradeep" & "Tester Tested" on those posts. I think you'd agree one hundred percent, if I call this phase as "Obsessive Checking If Being Mentioned Disorder", which of course is too fucking bad thing to happen. It is important for me to say that all these were subconscious driven stuff. I didn't plan for it, couldn't control it.

• The magical juice that tickled me and made me feel great was also making me uncontrollable to my own mind.

• Added to that is the Twitter era. When I got addicted to twitter, all I had to say was, "Oh no! Not again". I saw a few people showing traces of the symptoms of the disorder or maybe I started feeling so.

Then a small light showed up

At some point, the obsessive checking if being mentioned disorder showed itself up in front of my face when it interfered my learning. That's when I decided to knock it off completely. 

I could start ignoring the urge to do things that may bring back the magical flow of the invisible juice only because I feared if my learning will slip. You may think that I deleted the Sitemeter Account, Unsubscribed from Google Alerts and blah blah but I didn't do any of them. Having it there and not yielding to it is a way I tried coming out of it.

I tried reducing the frequency of me visiting sitemeter stats. Some days I get busy learning, testing or working that I forget to login or forget that I logged in and the tab is lying somewhere. I still do visit Sitemeter and Google Alerts because I don't want to go to the other extreme. Call it post traumatic stuff :)

I reduced the number of blogs and posts I read. I don't go to Google Reader anymore. I just go to the URL of the blog I want to read and avoid clicking blog post links on twitter. 

I have reduced the frequency of writing in forums, groups, LinkedIn,  Test Republic, STC...

Most important of all I said to myself, "Now that you know you are not good, why care if people mention you?" and ignored to going to places where I was mentioned in the past.

Then comes practice over time. I wanted to give myself at least an year of practice. Today, I have reached a stage where I don't care who mentions me or my blog posts, for my own good. That doesn't mean I don't respect them. Moreover, others mentioning me or my post is not in my control. 

Bothering about things that are not in my control is foolishness. Not bothering about things that are in my control is much more foolish.

Sometimes the community elevates me to the "guru" & "expert" status (OK, American, UK & European folks, not you, I am talking about Indians here) and I have learnt to treat myself as a student despite what others call me as. I have declined being interviewed for a testing magazine with the interview title, "Know your testing guru".

Its not been easy but its getting easier. I am in the "normal" ring now, making me eligible to post this. I don't care if people tweet this, don't tweet it or not. It is for my reference. When I look back after a couple of years, I will have some things to smile upon saying, "Look at how I was". Just in case, you can see some symptoms of the same disorder in you, trust me, we will have lots to talk about when we meet.

I am just out of a danger en route to success as a good student of this craft. I hope I can wade away other dangers that might be on the way, much faster.

Once again, a new year is not happy because you call it that way, you make it that way. I am having a happy new year and hope you have it too. I met Chandru today. The smile and confidence he had in his face is inspiring enough for me to push hard for good things.

Are there any software testing blogs from Indians that are really Indian?

हम क्यू नहीं अपने बाषा में टस्टिंग ब्लॉग नहीं लिक्थे? में जब रशियंस की ब्लॉग दुन्द्था हूँ तब मेरे को रशियंस बाषा की टेस्टिंग ब्लोग्स मिलता हैं. वैसे ही चिनेसे या जपनेसे या गेर्मान टेस्टिंग ब्लोग्स बी हैं. अबी थो जीमेल की गेनेराल सेत्तिंग्स में त्रन्स्लितेरतिओन आप्शन एनाबले किया थो सब भाषा. ( एक इंडियन की स्तिथि ऐसे हैं देखो, मुझे कोंफुसे हो रहा हैं "भाषा" कोर्रेक्ट हैं या "भाशा")

आप इंग्लिश में टाइप करो और औतोमटिक हिंदी त्रन्स्लतिओन मिल जाता हैं. उसमे आपको इन्तेरेस्तिंग बुग्स मिलेगा. अगर आपका मत्हरू भाशा हिंदी हैं, थो आप ही इसको टेस्ट कर सकते हैं. क्या आप सोच रहे हैं की चिनेसे वाले हिंदी भाशा को टेस्ट कर सकते हैं? 

मेरे इंडियन भायों और बहनों, मत भूलो की आपकी भाशा में सोचना और लिकना भूलना नहीं. शायद आप मेरा हिंदी में थोडा गलती होगा, थो क्या? में थो आज सें हमारा हिन्दुस्तानी भाशा में टेस्टिंग ब्लॉग ज़रूर लिकने वाला हूँ.  

ನನ್ನ ಪ್ರೀತಿಯ ಕನ್ನಡ ಬಂದುಗಳಿಗೆ, ನನ್ನ ಹೆಸರು ಪ್ರದೀಪ್ ಸೌಂದರ ರಾಜನ್ ಅಂದ ಮಾತ್ರಕ್ಕೆ ನಾನು ತಮಿಳಿಯನ್ ಅಲ್ಲ. ನಂಗೆ ಇಂಡಿಯಾ ಮುಖ್ಯ ಆದರೂ ನನ್ನ ಮಾತೃ ಭಾಷೆ ಕನ್ನಡ. ನಂಗೆ ಕನ್ನಡದಲ್ಲಿ ಮಾತನಾಡುವುದು ಬಹಳ ಇಷ್ಟ. ಆದರು ನೋಡಿ, ಇಂಗ್ಲಿಷ್ ನಲ್ಲಿ ಬರದು ಬರದು ನನ್ನ ಮಾತೃ ಭಾಷೇನೆ ಮರತ್ ಬಿಟ್ಟೆ. ಸಕ್ಕತ್ ಅವಮಾನ ಅಗುತ್ತೆ ನನಗೆ.  ಆದ್ರೆ ಇನ್ ಮುಂದೆ ನಿಮ್ಮ ಪ್ರದೀಪ್ ಕನ್ನಡದಲ್ಲಿ ಟೆಸ್ಟಿಂಗ್ ಪೋಸ್ಟ್ ಬರಿತಾನೆ. ಹಾಗೆ ನಿಮ್ಮನ್ನು ಕನ್ನಡದಲ್ಲಿ ಟೆಸ್ಟಿಂಗ್ ಬಗ್ಗೆ ಬರ್ಯೋಕೆ ಕೇಳುತಾ ಇದೀನಿ.

ಇನ್ನು ಕೆಲವೇ ವರ್ಷದಲ್ಲಿ, ನಾನು ಬಹಳ ಚೆನ್ನಾಗಿ ಕನ್ನಡದಲ್ಲಿ ಟೆಸ್ಟಿಂಗ್ ಪೋಸ್ಟನ್ನು ಬರಿತೀನಿ. ನೀವು ದಯವಿಟ್ಟು ಟ್ರೈ ಮಾಡಿ. ತಪ್ಪಾಗಿದ್ರೆ ಪರವಾಗಿಲ್ಲ ರಿ, ಬರಿಯಕ್ಕೆ  ಶುರು ಮಡುದ್ವಲ್ಲ ಅದೇ ಸಾಕು. ಬನ್ನಿ ನಮ್ಮ ಭಾಷಯಲ್ಲಿ ಟೆಸ್ಟಿಂಗ್ ಪೋಸ್ಟ್ ಬರಿಯೋಣ.

என் இனிய தமிழ் மக்களே, உங்கள் பாசத்துக்குரிய  பிரதீப் சௌந்தரராஜன் பேசுகிறேன் :) நான் பிறந்தது  ஒரு மாதவா கன்னட குடும்பத்தில். படித்ததெல்லாம் பெங்களூர் பள்ளி கூடத்தில். கன்னடம் தான்  படித்தேன் ஆனாலும் தமிழ் மீது ஒரு பற்று உள்ளது. பொறியியல் படித்து திருச்சியில் உள்ள மூகாம்பிகை கலூரியில். தமிழ் அப்பொழுது தான்  கற்றேன். சன் டிவி பார்த்து, சொல்லுவதை  கேட்டு  கேட்டு  படிக்க கற்றேன். இரண்டு சுழி "ண" மற்றும் ஒரு சுழி "ன" எங்கு  வரவேண்டும் என்று இன்னும் தெரியாது ஆனாலும், தமிழில் நான்  டெஸ்டிங் ப்ளாக் போஸ்ட் எழுதுவேன் . 

அது தமிழில் உள்ள பற்றுக்காவும் மற்றும் உங்க மாதிரி தமிழை நன்றாக கற்ற ஆட்களை தமிழில் டெஸ்டிங் ப்ளாக் எழுத ஊக்குவிப்பதற்காக. தமிழில் டெஸ்டிங் ப்ளாக் எழுதுங்க, தமிழையும், தமிழையே நம்பி இருக்கும் இளைஞர் பட்டாளத்துக்கு  வழி காட்டியாக இருங்க.  வாழ்க வளமுடன் .

For those who don't understand any of the above written languages (Hindi, Kannada & Tamil) and you want to know the meaning, just read the title and you'd get it.

I am asking, why aren't Indian testers writing blog posts in their own languages? I see people from Germany blogging about testing in German. I have come across Russian blogs ( Take both Alexei's for example), I also saw a few Chinese & Japanese testing blogs. Not to forget, Polish, Dutch and even more.

I haven't come across one testing blog that's truly Indian in the language. I have decided to occasionally try writing in the languages I know. Its shame but true that I have forgotten how to write well in Indian languages. I learnt Sanskrit, Hindi, Kannada, Tamil and a little bit of Telugu but can't write in any of them as fluent as I can do in English.  

If someone can write in any of the Indian languages and about testing, it would truly be the Indian testing blog. What I have been writing so far is an Indian's testing blog written in a foreign language. See the difference?

Future of Indian software testing looks safe

I have spoken bad about testers in India in the past. I received an applause for it from Americans, Europeans & even Indians. I didn't consider it a sin. There is an equal (no, wait, "much more") applause if an American was complaining about testers in India being bad in testing. I just didn't mind that. That was a few years ago.


2 weeks ago, I had an opportunity to speak at STC2010 conference in Bangalore. The turnout was awesome. About 400+ people. For the first time, I witnessed latecomers looking out for chairs that were vacant. You could simply call it house full.


Critical thinking demonstration


For me, software testing conferences in India is more about meeting interesting people (who don't have a public presence, yet do lots of good work) and less about the keynote speakers or their content. Some talks, in my humble-less opinion were pretty bad but that's why the good ones amidst them were shining and bright. 


Ajay Jain, from Adobe, Noida in particular gave a talk that I stood up and clapped for what he said. He said things like, "If something takes time, the immediate instinct is to automate but how about letting certain things take its own sweet time because there could be a value in it."


There appears to be hungry vultures waiting to find an opportunity to automate something that is taking time and amidst those people, Ajay Jain, is a star because he is thinking critical. I didn't know him before that talk. Later, I went up to him and talked a good deal. There are many undiscovered Ajay Jain's in India.


ET & SBTM experience reports


Moving to a poster presentation by Shaham Yusuf and his lead Vivekanand Suman from Delloite, Mumbai where they published an experience report of exploratory testing & session based test management. They talked about how their exploratory testing influenced the developers and in turn how its doing good to their product. The most important thing about these guys is that they had sought permission from their organization to present some of their actual reports in a conference and allowed more people to know that exploratory testing and session based test management is put in use at large organizations and in large projects. 


Heading the certification campaign by opposing it


I then picked up a conversation with a tester at the conference lobby on certifications. She works for a large organization and is responsible for certifications in her organization other than her usual work to find bugs and report them. I assumed she was certified too but it turned out that she wasn't. She doesn't believe in certifications and had the guts to say, "Don't enforce a certification on me. You want me to be a good tester, I can prove it to you at work. You are welcome anytime to my project and I am willing to answer your questions about my work" to the senior management. When I was thinking that I know of all testers in India who are as bold as me, she proved me wrong. 


So, how is she leading the certification responsibility? She is helping people choose a certification that suits their mindset. When she identifies a tester wanting to improve the skill and not for the sake of getting one, she is making those people aware of BBST course. She said, "If I didn't take up the responsibility of leading the certifications group, then I am not sure if the other person would have suggested BBST for a few to whom I did". 


Fantastic. We would imagine girls in India to be the shy types and say, "I want a 9 to 5 job. Got to take care of my in-laws" but then someone like this (and of course Parimala, Meeta, Jassi, Krishnaveni...) are a blessing to India and its future in software testing.


Testing in Testing Institute, not Certifications


Then I met a person who is running a testing institute. I had perused his website sometime back and after seeing ads on certification, I thought, "Yet another testing institute wooing people with certification" but talking to him changed that perception. He said, "Ah, you believe everything that is there on a website? Shouldn't be doing that" and continued, "Our institute focuses on trying to help people develop testing and thinking skills. We don't stress on certifications or their content but still if they want, we don't say No".


These people are like soldiers in the border of your country guarding you, whose names you don't know. In the above two cases, I feel, you shouldn't know their names. They are doing a fantastic job. I think they should come out and speak in public what they spoke to me after they have achieved some more great success.


For more...


Our own test automation power


I was glad to meet Narayan Raman, the developer and product owner of Sahi, a web application testing tool. We had met more than a couple of times in the past. He was a very special invitee at Google Test Automation Conference 2010. Over the last two meetings, I realize how much important is Narayan Raman for India. He has the zeal, skill and enthusiasm to put India on a higher scale. He is giving a run for tools like Selenium and with his tool starting to support Flex from next couple of months, I think Sahi is a rock star. Check out the comparison between Sahi and Selenium 


Weekend Testing & Weeknight Testing


If you don't know about Weekend Testing, you should visit http://weekendtesting.com and spend enough time there to learn this big revolution started in India and now the whole world seems to be catching up. Americans are extremely happy & excited of having their own chapter. Europeans are enjoying it. It was also featured in Eurostar and got a standing ovation. James Bach had a dream of seeing Weekend Testing becoming Weekday Testing. His dream got closer to reality during London Testers Gathering where Mike Scott proposed the idea and Sharath joined the bandwagon with some other good people to kick off Weeknight Testing. I didn't believe till then that it's only in United Kingdom that (K)nighthood is bestowed to people. The knights didn't wait for the queen though.


Peer conferences


Bangalore Workshop on Software Testing is a peer conference inspired by my own experience with Toronto Workshop on Software Testing. We have been running it over the last two years and the next one is coming up in Feb / March 2011. We are planning 2 days instead of just one by looking at how many more people want to join and how much they are enjoying it. 


Exploratory Testing & Rapid Software Testing


The interest for Exploratory Testing & Rapid Software Testing has grown to a great extent in the last few years. I myself have trained about 1000 testers on it ever since I started doing Exploratory & Rapid Software Testing Workshops. You are seeing a lot more testers demanding freedom and ready to take up that additional responsibility that accompanies freedom because they are working on their skills.


Hands on Testing Coaching for College Graduates


I don't know if you have gone through this report on excerpts of work done by participants of hands on testing training. There were businessmen in India who volunteered to allow me to experiment a complete hands on testing training with hardly one hundred slides for one month of training.


The outcome of of doing this with one batch is, we have Santhosh Tuppad as the multiple bug battle competitions winner who is giving a run for other country testers (and even other testers from India) a real hard run to be able to win the bug battles he is competing. The other people who chose not to write and work as public as Santhosh Tuppad are doing excellent and their employers are way too happy to pay them well.


Good blogs from India


When you were thinking a lot of testing blogs from India are horrible copy paste and plagiarized stuff, you also saw the rise of some good bloggers. Parimala Shankaraiah stands as one who started blogging less than two years ago and people like Lisa Crispin who is the author of the book Agile Testing and has been writing for long, considers Parimala as her  hero. We have many other testers like Dhanasekar, Nandagopal, Vipul Kocher, Rahul Verma, Ajoy Singha, Santhosh Tuppad... joining to the band of good testing bloggers. The last few recently started blogs never had a copy paste but original content. Testers have started to write down their experiences. 


So, So, So, So, So, So, So, So, So?


A couple of years ago, if you heard someone talk bad things about all testers in India and you laughed at what they said because you thought they were speaking truth, you did the right thing. We were bad.


Henceforth, dear other country folks, if you hear someone talk bad about all Indian testers, I still encourage you to laugh but for a different reason that they don't know or are ignorant about what is really happening here.

A note to Indian testers: On a second thought, I wouldn't encourage you to laugh at them if they are from America or Europe or elsewhere because some Heads of Testing in India themselves don't know about all these. Silently giggle if you are working in one such company and get on because you are the future. Ensure, the future generations don't giggle at you because you are not going to know that even if they did. Is your Head of Testing aware you giggled right now? If giggling isn't your types, then go educate them.


Remember, you are the future and work even more harder and smarter. 


Jai Hind!

Who is making software testers, dumb and bad?

Not so long ago, I thought there existed a set of testers called, "bad testers". I hated them. I wanted to punch them on their face and get their face to bleed. I wanted to become a powerful politician and kill them all and escape without being charged for genocide. I wanted to become a superhero and get people to fire them from their jobs. I wanted them to beg for jobs, money and survival. I thought that is the way to get them to open their minds for learning. All this should have shot my blood pressure up while those bad testers remained cool. They were untouched by my criticism and continued to think that I was an asshole.


Whenever I found them, I insulted them as much as I could till I realized that they needed more care from me than those whom I was already caring about. I started caring for them. My world changed and so did theirs.


I was always wondering how these bad testers are happy. Needless to say I thought I am a great tester and still continue to think that way. By "great", I mean, "just what is required". Today, you can be a great tester by being just what is required. Tomorrow, the case might change.


I tried shifting the question from "Why are bad testers happy about themselves?" to "Who is making these bad testers happy?" and "Who is preventing the bad testers to learn that they are doing bad testing?"

That's when I said to myself, "There are no bad testers. There are some who are forced to practice bad testing. The force is either internal or external or a combination of them".

That was an important shift in the strategy that helped me in my exploration of identifying what factors cause a tester to appear bad or practice bad testing.


Internal forces 
I mean, ones that the testers themselves are responsible for or have control over.

• Money more important than anything else: For some testers who are sole breadwinners of the family, they might internalize the idea that what works for others is a safer route to traverse than exploring new paths and risking their cash flow. They spend their life traveling those peoples route who themselves have followed someone else's route. All finding it to be safe and hence not wanting to change.

• Fear of losing the job: For some testers, losing a job means unbearable social pressure. These testers don't ever try to speak against anything to protect their jobs. Their whole life is spent on running just one test case - Is this the right time to shut my mouth? - to which the result always remains - Pass.

• Shallow ambitions in life: For some testers, their ambition is to never do something fascinating but just run the rat race, build a house, buy a car, get married & have kids. They also try to ensure that their kids continue to run the rat race. I am not speaking against taking care of the family but taking care of the family should be balanced with building high ambitions in life and working towards it.

• Victim of Rutherford-Bohr's experiment: Some testers, no matter what exciting stuff they are presented with, try to return to their most stable state of ignoring all the exciting stuff because their life is already happy (grounded). 

• Living someone else's dream: Some testers, don't have dreams of their own. They just pretend to have their own while they are living other's dream. Some live the dream of their parents and rest their manager's. Living others dream makes their life boring and they give up on almost everything, forget testing.

• Taste of early success causing a drift from continuing to learn - Mostly a very dangerous one. These kind of testers think they are on the right path and there is no reason for them to change. 

• Having learned that good testing is hard - Some testers acknowledge what good testing is but they also learn it is very hard to test well. Out of that, some of them make up their mind saying they are not in for such hard work because they think life is bigger than doing good testing. Nothing wrong but they don't seem to be doing to the big part well, either.

External forces
I mean, the ones who are responsible or has a power or influence to get good testing done.

• Head or Tails of testing - I have talked to at least slightly less than a hundred Heads of Testing of big, medium and small scale organizations. They have so much power to change things and yet they don't seem to be doing anything about it. I must also admit that some people are doing very well while most don't appear to be. Why don't these people take a break from their work, sit along testers on one of the project and test for just a couple of days to realize how hard it is and what can they do to help these testers do a great job. 

• The interviewers - At least people in India, when they are out of college, want to just learn enough to crack an interview. When interviewers emphasize on demonstration of memorization than skills, its easy for a billion plus population to crack them. Fakers get in, Genuine people might not.

• Testing institutes - Business demands scale, I agree. Scaling at the cost of quality of education is in my opinion, spoiling your own country's chances. Please read the book Outliers by Malcom Gladwell and more specifically Chapter Five - The Three Lessons from Joe Flom. You'd know what your business needs for future if it has to remain scalable.

• The experts - If you have great ideas, please price them a little lower for the first few years or based on the geography. You won't be considered cheap, trust me. Don't make money an entry barrier to someone who wants to get excellent at testing. 

• Commercial conferences - If you have have had good deals of sponsorship and paid delegates for a specific year, consider giving 80% discount to 10 people who cant afford it but want to attend it.

Combination of internal & external forces

When the external forces & internal forces combine, its a killer combo for bad testing

• Lack of speed in firing poor performers - If the people responsible to get good testing done are delaying in firing poor performers then the hope in the poor performer rises that he or she is doing well and should continue doing that. In at least half the organizations I consult, I get the opportunity to consult because they haven't fired the poor performers for a long time and something went kaput.

• Not paying good testers well - I have been to a few conferences in India where Head of IT or Head of Dev or Head of Testing are keynote speakers. Their speech is usually, "We have come to realize that testing is of great importance" but then they don't match the pay of the good testers they have to their claims. People call that "keynote". Can you walk the talk?

• Waiting till the year end to spend on training budget - Wondering why many organizations keep their training budget till the year end and not organize a training when the team needs it sometime mid year? As a side note, I wish, in India, the Learning & Development department, which is a separate entity in the organization is eliminated and every department becomes Learning & Development apart from what they do. 

• The book writers - When you write books that are not different from any other books that are available, you are re-iterating the point that the industry isn't changing. Many testers who accidentally pick up a book and skim through it read stuff that they have read a couple of years ago feel they are on track (and also end up not buying your book). Is that a message your book wanted to communicate?

I am 30 now. I am more curious about my age of 50 and waiting to get there, because I hope, I would have seen many changes - lots of positive ones. Mostly because the generation to which I belong or the generations junior to that of mine would have solved the problems I have listed and might have gone beyond that. I am not discarding the fact that the older generations have not solved it. There are dozens of them out of a population of millions.

When I tried punching just one bad tester I met, blood oozed out. Not on the face but in my hands for it was a mirror that I saw. 

Software testing black swan bites cause pain

This post is about an experience I had recently. An experience that proves to me that there are more hard working people than me and I shouldn't feel too proud of what I have achieved so far. 


I was at a conference recently. I was at several conferences, so don't get confused with what is shown in my Events page. This conference was not listed and doesn't have a conference page either. It happened in Bangalore on 2nd Nov, 2010, right after my return from Google Test Automation Conference - Hyderabad, India.


Due to my popularity, I was hoping people would come, recognize me and talk to me about their testing problems. It just didn't happen. Some other person was getting all attention and there were people surrounding him and asking questions. There were so many people around him that I couldn't get a chance to see the man who was getting all this attention. I was wondering who is this guy getting an edge over me in India?


I then thought it must be someone who traveled to India from a western country. Only then people forget their local guy. Nothing new to me. I was just waiting for my chance to shake hands with that guy and talk to him about testing. Well, I just wanted to know what makes him so special that he is getting all attention in India. 


Check at my stats, I am supposed to be the popular guy out here. If you are seeing the popularity hungry Pradeep now, I must say; I too saw him.  The difference between us is, you might feel ashamed of having known Pradeep and I don't.


An hour passed by and still I could not get to meet that guy. I saw a tester coming out and asked her, 
"What's about the guy in center?" 
"Oh, you don't know him? He is an expert in test estimation"
"Everybody in here is an expert, din't you know that? So which country is he from?" 
"India" she said. 


What? an Indian? and I don't know him yet? I know everybody who blogs from India. At least, everybody who blogs from India knows me. How come I don't know about this guy who seems to be more popular than me? Maybe he doesn't blog but even then I should have known him.


All this was driving me crazy. Added to that were some of the talks I wanted to attend and it had started. I just pushed myself into one of the track hoping I could catch hold of that guy at one of the lunch tables. I have never waited for lunch so much, not even when I was very hungry. I wanted to meet this guy. He was a challenge I wanted to face.


At lunch, same bloody thing that happened in the morning repeated. People surrounded by him and I just cant get to meet him. My ego hurts me a lot if I have to go introduce myself to him amidst other testers who might think that I am not as popular as they thought. So, I picked up a plate and tried to eat alone. Fortunately, some testers who couldn't get to talk to him saw me and approached to have a conversation. My mind was somewhere else. I guess I don't know if I did answer the questions those testers asked me. Maybe they would have stopped reading my blog as I don't know how crazy my answers were. I just wanted to meet that guy.


Finally the moment arrived. The only way I could corner him was in the washroom. I was waiting for him there adjusting my shirt and trousers making it look to other people as though I care too much about my how neatly my shirt is tucked in. There he came. I didn't mind if his hands were wet but just put my hands forward and said, "Hi, I am Pradeep Soundararajan". He shook hands with confidence and said, "Oh, I know you. I read your blog and follow your work closely". 


At one end, I felt happy that the man who was sought much more than me follows my work but it was still aching as to how this guy managed to be the center of attraction amidst my presence. I took courage and asked him, "How come I don't know you. What's so special about you that these people are flogging you?"


"I have learned to help people estimate their work in a way that makes them feel successful following my advice" he said that with a soft and gentle tone. I put a step towards the door closeby and turned to him and said, "Why don't we discuss this off the washroom?"


My intention was to steal the idea. After several years of hard work, I can't allow someone to steal away the limelight I have been enjoying. When I say I wanted to steal, I mean, I wanted to know what his education was. How different was it from mine? 


We sat on a couch and I asked a question that was designed for deception or to learn about what he has learned


"So, what's your source of learning?"
He had a smile on his face before he said, "I read Bach, Bolton, Kaner, Jerry and you"
"Sounds interesting. I do the same too but how come you seem to be doing better than me?"
"I don't know"
I was pissed off but couldn't let it out because I still hadn't got the secret out of him. 
"So, you are suggesting that you learn something more from them than me?"
"No, I haven't met them Pradeep and they don't know about me"
"Pretty sure because if they did know, they would have let me know about you"
"Yeah"
"So, let me stop beating around the bush. How do you help people with their estimation problems?"
"I do it ............................................................................... this way"
"Wow. That's cool"
"Where did you learn that?"
"You are so humble Pradeep. You have read it, too. I picked up ideas from Michael Bolton's Test Estimation & Black Swan series of posts, experimented with them, made my own notes, refined them for a while to arrive at this point" and then he walked away saying he had to deliver a talk and it was getting late.


If you had been to the conference, you would have seen me crying on the couch post that meeting. I wasn't crying because someone gained an edge over me but was crying that I learnt the cost of not reading those lengthy posts just because it was lengthy. 


I finished crying and went around looking for that person to thank him for the lesson he offered. He had already left. The series of posts from Michael Bolton on Test Estimation & Black Swans had been lying there on his blog and I just kept feeling lazy to not read those lengthy posts. I am probably in the Twitter Era. I want people to say anything great or stupid in 140 characters and I also hope they say that around my timeline. 


Walked around with disappointment. I decided to go out of the conference venue. I wanted to go home, have a drink and get a tight sleep to forget all this. I thought I was reading everything by Michael Bolton. When he posted about estimation, I thought I had already read enough of estimation from him and he was packaging the same stuff. Just then, the conference was getting over and the final lightening talk was mine. I was called to the stage. I went on the stage with tears still dropping at 1 drop every 10 seconds, forgot about my talk and asked the audience in a shrill voice, "Have you people read the series of post on Test Estimation & Black Swans from Michael Bolton?". 


The responses were, "Its lengthy", "We didn't find time to go through it", "I got a call in between and almost forgot to continue", "I was too busy with my project". Almost everyone were saying the same thing, "No, I didn't read it because it was lengthy". I laughed out loud and walked away as though I had seen myself in hundreds of mirrors placed in front of me. There are so many Pradeep's in our industry. Some Pradeep might not even have got this far on this post because he might have thought, "Oh, this is lengthy". 


If you don't look like Pradeep when you stand in the mirror, here are the posts:


Project Estimation and Black Swans (Part 1) 
Project Estimation and Black Swans (Part 2)
Project Estimation and Black Swans (Part 3)
Project Estimation and Black Swans (Part 4)
Project Estimation and Black Swans (Part 5): Test Estimation


The next time you don't want to read a post just because its lengthy, remind yourself that if you miss spotting the Black Swan, it doesn't mean Black Swans don't exist.  They bite hard to remind you that they existed and you didn't pay attention to them.

What is our competition on?

There is a trend that is picking up in the software testing industry. To be more precise, I am talking about a trend of competitions, prizes and rewards. This is good. I love the idea of being able to compete globally and with testers whom I may not have known otherwise.

When someone wins a testing challenge and the report is published to those who participated, it influences others to ape some of the good practices and end up creating their own styles out of it. The flip side, what the winner does becomes best practice for wannabe winners of the next competition. For instance, having been practicing video recording as a part of my bug reporting style, I posted videos of bugs in Utest bug battle last year. When I coach testers, I also help them understand what kind of bugs need video recording and help them practice it. Santhosh Tuppad who is a regular bug battle winner in Utest told me that many testers have started to upload videos instead of screenshots and he published an experience report where he mentioned that point.

At this point of my post, I'd like to appreciate all companies putting up competitions that is helping to bring out new, fresh and different kind of talent to the public view. I like to support you in as many ways I can. I have been a participant, creator, winner and loser of such competitions. Its all fine.


However, I am starting to have some concerns about the competitions that are coming up which demands voting by public to decide who wins. Now, I need to clarify something. I am not talking against those companies who are doing it. As a matter of fact, I am not talking against "anything". The company wants a way to get more people to know about them and such voting based competitions help in doing that. If I start an organization, I'd like to do things that helps in getting a lot more people to know about the services my organization offers. 

The problem with the voting to decide a winner, could be hurting, to those who have put in lot of efforts but couldn't gather enough votes. For instance, Eurostar conferences organized a Videostar competition. By looking at the marketing flyer of the competition which said something like, "Put on your Holywood director hat" and about creativity, I assumed the video with the Holywood movie type creativity will probably get me to be the Videostar and did the Joker act. Anne Marie did a video that I personally liked. Nothing less of all that was from Rob Lambert who had a different way of putting things that he wanted to talk. Maybe all that was driven by seeing how creative were Eurostar folks who put up this video. Finally, the video that won, by that I mean, the one that got the most number of votes, was not so exciting as others in the list. We are independent consultants who don't have a mailer list to whom we can send and help generate a lot of votes for ourselves. Being an employee of a large company and gathering votes is much easier, especially if the Head of Testing is the one asking for votes. I guess that's what happened. Now, I am not questioning about anyone's ability but I am talking about the system.

I could have still won. I could have got a 99% lead over all others if I wished to. The Videostar page recorded a vote from a browser-computer and registers it or probably sets a cookie as well so that I cant vote twice. However, I could clear the cookies, refresh the page and vote for me again. How long would it take to automate this and leave it running overnight to wake up in the morning to declare myself as a winner?

I didn't win the Videostar. That is a testimonial that I didn't try winning with the "hacked way" I discovered. Oh, if you think there would have been an assessment of votes coming in from the same IP, I could have gone a step ahead and used the cloud to make it up or use tools that helps me mask my IP and hence not reveal where the votes came in from.

In that case, should winning be decided by a panel of judges who may not understand my skills? For instance if I take up the ISTQB Foundation Level exam, I will fail. I did fail in a mock test that I took online. Does that mean, I don't know how to test or I don't know the foundation of software testing? 

A competition has a set of rules. I am just asking if the rules can be made in such a way that the skill factor plays a vital role in winning and not the votes or my ability to memorize answers and vomit it out on an exam.

Let me repeat this: I am fine with companies organizing competitions to increase their visibility but I want to know if there can be a better way to do it than the voting system. I am dreaming of testing competitions where the winner is judged based on the skill demonstrated. A report is published by the panel as to why the winning entry amongst others were eligible for the top prize. Every step we put must help us move forward. Movement is important but there is a vector in it. What direction are we moving in and by what magnitude?

Bug battles are one kind of a competition that I like. There are more kinds of skills that companies can try to focus on. When I organized a testing challenge for Test Republic, I did a Bug Advocacy Challenge. I think there needs to Bug Investigation Challenges, Rapid Test Planning Challenges, Test of agility challenges, Test Management Challenges, Interviewing Tester Challenges, Collaborating with Developers Challenge, Understanding Requirements Challenge that can help in bringing out winners with skills of different kinds. 

So, there was a competition announced from Eurostar on blogging. I was about to pounce on it because I wanted to go to Eurostar and I have been one of the earliest Eurostar blogger. I skimmed through to see if there was anything related to voting and there it was. I decided to not enter the competition. 

I would be highly stupid if I was trying to write this post to create a negative impression of Eurostar or any other organization. That is not my intention. I'd like to say that Eurostar is a great conference I want to go but not because I got a lot of votes than someone else. I want to go if my skills get me there. I understand why Eurostar or companies that are running a voting based competition might be doing these competitions but I'd like them to think if there can be a better way to do things. I have respect for organizations like Utest and Eurostar because they are trying to do some work that is helping people change things the way they do. That is the reason I want them to be able to cause a much higher and better influence on the community, to take it forward. 

A tip to the winner

If you, a tester, happen to win any testing competition, here is something that I hope you think about from what I say to myself from my experience of winning several testing competitions; I won because the mightiest chose not to compete. This thought helps you a lot when you work with people. They shall embrace you not see you as a person they should stand away or just merely stare at.

Competitions could remain but what is our competition on? 

• Choice A.  Number of votes
• Choice B. the breadth and depth of skills? 

To add a little humor to this serious post; what is your vote for? A or B?