Student Support Service

Student Orientation and Commencement of Your Course

Student services staff will organise your orientation. On your first day at our college the team will welcome you, answer any questions you may have and provide you important  information about your course and provider, including:

  • Your stay in Australia
  • Accommodation, finances and further study
  • Requirements to receive a qualification
  • Certificates issued on successful completion of the course
  • How your skills, knowledge, and attitudes will be assessed
  • Recognition of prior learning or recognition of current competency
  • How you can appeal if you don’t agree with your assessment outcome
  • How you can complain if you are not satisfied with any part of the course
  • How you can get extra help with your learning
  • Course timetable and attendance
  • Course content
  • Emergency evacuation procedures
  • Your obligations as a student at our College including requirements for achieving satisfactory course progress.
  • You must attend an orientation session and sign off on this activity.

Facilities and Equipment

Avalon College Australia is proud to provide modern, industry-standard training facilities at our Burwood campus. All lecture rooms, computer labs, and specialist design studios are set-up, checked, and maintained daily to ensure safe, effective, and efficient operation. Students have full access to all necessary instructional and assessment facilities, materials, and equipment throughout their course.

  • Fully resourced lecture rooms with digital projectors, interactive whiteboards, and ergonomic seating
  • Fully resourced tutorial rooms for small-group workshops and one-on-one trainer consultations
  • Dedicated civil design studios with large dual-monitor workstations and drawing tablets
  • Suitable training equipment set up safely and securely – including licensed industry software (AutoCAD 2025, Civil 3D, 12d Model, Revit, MS Project) pre-installed on every computer
  • High-spec computers (i7 processors, 32 GB RAM, NVIDIA RTX graphics cards) in both classrooms and labs
  • Adequate acoustics, ventilation, and lighting – all rooms feature silent air-conditioning, natural light, and sound-proofing for focused learning
  • Amenities for meal breaks – fully equipped student kitchenette with microwaves, fridges, coffee machines, free tea/coffee, and dining area
  • Clean, modern toilet facilities (male, female, and accessible) on every floor
  • Accessible references and resources – physical library corner with latest Australian Standards (AS 3600, AS 4100, AS 5100), textbooks, and industry journals
  • Computers with full access to the Internet (500 Mbps fibre connection)
  • Campus-wide high-speed Wi-Fi access (separate student and guest networks)
  • Quiet study and Consultation Room – bookable private pods for individual study or trainer meetings
  • Separate resource library with printing/scanning station (200 free pages per term)
  • Dedicated computer-lab access – 30 workstations available 8 AM–8 PM weekdays
  • 24/7 access to Online Learning Platform – Moodle LMS with recorded lectures, e-books, assessment portals, and discussion forums
  • Breakout collaboration zones with 75-inch smart TVs for group presentations
  • Prayer and meditation room (multi-faith, silent space)
  • Secure swipe-card entry system for enrolled students