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Grocery is Hell

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Stupid customer questions. [20 Dec 2011|07:55am]

nola_darling
[ mood | annoyed ]

I'm missing your stories. I know that you have some, especially this time of year. Come on...let it out I wanna commiserate!!

MY Stupid Question of the Day: Is your turkey gravy vegetarian??

4 comments|post comment

My arms hurt... [26 Aug 2011|10:04pm]

bulmafox
[ mood | anxious and sore ]

Background: I used to be a bagger at Ingles. I quit right before moving, about eight months ago.

I had a work nightmare.

Long dream is longCollapse )

When I woke up, my arms hurt. Theyŕe still kinds sore now.

1 comment|post comment

one of THOSE days [20 Jul 2011|03:06pm]

sekhmetsat
[ mood | frustrated ]

So, the county fair is going on.  Anyone wanting change MUST go to the service desk. They don't open til 8. Store opens at 6. county fair doesn't open til NOON.

6;45 am someone steals Klondike bars.

12;45 pm guy steals carton of Newports.

both pretend to pay then run out the door as I'm helping another customer on the opposite side of the uscan. 

Oh and a bum was sleeping on the bench by the bike racks this morning....

And then my friends wonder why I am a misanthropist.

2 comments|post comment

People people people [10 May 2011|10:07pm]

tsmd
We were busy and I had to piss real bad, I had been holdin it in for about an hour+ and was about to go in my pants. I ask the manager if I could go use the bathroom and she said to make it quick. So I'm power walkin to the bathroom and this woman comes up to me all mad that there is no family pack of meat on the shelf, I said "you have to ask the person at the meat counter" which was like 5 steps from where the woman was. She got all pissed that I was rude!
First off I was 2 seconds from pissin my pants, 2nd it's not my dept I don't know where the item is in the back and I don't have time to go dig around for 10 minutes to find it and 3rd you are right there you can ask that person in that dept!

But people are retarded when it comes to stores, they don't understand that each person is assigned a dept we can't go poppin from dept to dept unless we are trained in those depts. I was at another store to get a money order and this woman was all mad she had to wait inline "look at these people walkin around not doing anything, they need to go back there and open another window" BITCH IT DONT WORK LIKE THAT!!!

Ugh!!! Then I had this woman come in and bring me up empty boxes and she put them on my register (certain items we keep in the back because they are expensive and get stollen quite a bit so we have boxes you bring up and we scan and then call the dept to bring the item) so I rang it up because I thought she was doing like everyone else does and brings it up to purchase and she didn't say anything. Then she waits till both things are scanned and yells "NO I don't want to buy them I want to look at them! I brought them up here so I can look at them! You had them at your register let me see them" um no. I don't had them at my register and maybe if you use your words and let me know what the effffff you are doing!
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Ask away! [06 May 2011|12:59am]

tsmd
I have worked at this place for 8 years and we have never ever ever sold smokes. These guys come in...
Man "do you sell cigs?"
me "no
man "are you sure?"
me "yes"
man "are you telling a lie?"
me "no"
man "are you sure you don't sell cigs?"
me "yes"
man "if I ask your manager are they gonna tell me the same thing?"

ugh!!!!!
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MORE FOOD STAMP PROBLEMS. SURPRISE... [08 Mar 2011|01:37am]

michaeljanlover
[ mood | annoyed ]

You can't tell me you had no idea that you didn't have enough on your EBT! Seriously! These customers come in thinking they have like $200 on their card, find out that they DON'T (after you rung up their shit, of course), then we have to go back and void everything off. I absolutely do not respect those people. Sorry.

33 comments|post comment

Now on Twitter! [13 Nov 2010|03:24pm]

tsmd
Twitter.com/cashierproblems
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crawfish is not a vegetable. [11 Nov 2010|06:28pm]

nola_darling
[ mood | cranky ]

(actual phone conversation I had today at work, just outside of New Orleans)

Me-Thank you for calling, how Can I help you, etc....

Her- I have a question about one of your products.

Me- I can help; What is your question?

Her- I was wondering, is the crawfish pie that you sell in the deli area vegetarian?

Me- Well...it has crawfish in it, which are not vegetables, so I am gonna say 'No', it is NOT vegetarian.

Her- I know it has crawfish in it! Is the cheese that they use in it vegetarian?

Me- Um, let me connect you with the deli counter, ma'am. One moment, please.

2 comments|post comment

Two weeks notice [03 Nov 2010|07:57pm]

bulmafox
[ mood | restless ]

I just gave my two weeks notice to the assisstant manager today (the manager was scheduled off). I'm moving to Maryland on Thanksgiving and want to leave enough time to tie up loose ends and get my final paycheck in before I move.

THIRTEEN MORE DAYS!

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most stupid customer Today. [22 Oct 2010|06:01pm]

sekhmetsat
[ mood | aggravated ]

"can I have Virginia Slim Ultra light 120s?"
Sure. Give her the cigs.
"oh, i wanted menthol"
Ok,
"No The ultra light 120s"
these ARE ultra light 120s menthol. It is illegal for them to say light or ultra light anymore.
"No, that's not them"
Yes, ma'am it IS. they are green with a silver stripe. the LIGHTS have a gold stripe.
'That's not them! "
then which ones do you want?
"Virginia Slim Ultra light menthol 120s!"
that is what these are....

goes on like this for 10 minutes.finally takes the cigs but bitches that i won't sell her what she wants.  O_O

3 comments|post comment

=/ [10 Sep 2010|12:05am]

rabid_muffins
Dear Customer,

Please do not hold up a finger and tell me to wait a minute because you are on the phone when I ask you if I can help you. If you are not ready to order your cold cuts, I shall move on to the next person. Thank you.

From,
the annoyed girl behind the counter.
2 comments|post comment

I hate children and their stupid parent(s) reason # 90 bajillion and 2 [09 Sep 2010|03:57pm]

sekhmetsat
So, i'm standing at the express, filling cigs,and this old lady walks up and tells me this little girl is opening and eating the candy...so, i pick up her leavings, follow her back to her dad, who is at the bank, and set it down and tell him he needs to buy it since she opened it and ate it. " The whole bag?" Yes you dumbfuck hick, you have to buy the whole bag of taffy your POS crotch dropling scarfed down, because she ATE HALF THE FREAKING BAG!!!!!  RESPONSIBILITY people. RESPONSIFUCKINGBILITY.
1 comment|post comment

Short co-worker rant. [25 Aug 2010|11:45pm]

rabid_muffins
I work in the deli department and sadly the store I work in has a hiring freeze right now. =( My department is very understaffed right now. Besides me, my manager, the baker and 2 counter people work during the day. My job is to do the salads, make the rotisserie chickens, do the frying and whatever things my manager wants me to do. I also go on the counter if needed.

The counter people? Slow as shit.

Barry is an 86 year old man and Sharon is just crazy. Seriously, she's crazy and slow. So most of the time I'm doing my job and on the counter. Both of them ignore customers & pretend to be cleaning. It's irritating. I hate being on the counter with Sharon. She has conversations with herself. No lies. I am terrified of this woman, my manager is scared of her too. D: She once claimed to be Jesus. She'll just randomly stop helping a customer and do random things. The other day, she was getting pissed off because a customer kept ordering things, She told her that she was full of shit. =/ She'll just walk off the counter and disappear for like half an hour at a time.

I need a new job. >__
4 comments|post comment

[09 Aug 2010|11:33pm]

the_lest
One of my most common annoyances with customers is when they think an item is on a special offer when really it isn't. For example (and this has happened a few times) we have some wine that are on special; 3 bottles for £11. There's a big-ass sign above the wine display basket advertising it. NEXT to this display is another, completely seperate display basket with completely different wine in. Above THIS basket is a sign that says "HALF PRICE WINES." I understand these two baskets are next to each other but why is it that so many customers look at the sign above the left-hand basket, and think it refers to the items in the right-hand basket, or vice versa? Do they not bother to look? Or are they just hoping that we will change the offer to suit their preferences? Do they think they can choose which signs refer to which items?

Today I get annoyed with it after dealing with so many people picking up the wrong thing, so when a woman picked up three bottles of wine from the "HALF PRICE WINES" basket, and then moaned "oh I thought it was three for £11!" I just flatly told her: "No. The sign above each display basket refers to the items in the basket directly below it. This wine you have chosen came from the 'half price wines' basket not the '3 for £11' basket. You need to look at the sign, then take the item from the corresponding basket. Not from a completely different basket. These signs only refer to the baskets directly below them and not to other baskets that have different signs above them."

She looked rather sheepish and stupid. I guess I made her feel dumb, because she apologised about 100 times and went rather red. Her husband said "I told you so".

That was the best thing that happened to be all day.
5 comments|post comment

Stupid Parent and Obnoxious Asshole day [23 Jul 2010|03:26pm]

sekhmetsat
Two Idiot Breeders: one with Barely Verbal Child, other with Screaming MiMi. BVC grabs rolos. mom: "Did your mommy say you could have those?" x3. then "no, I didn't say you could have those" BVC tears open and chows. mom buys. mom keeps telling BVC "Use your words". child grunts or gargles.

SM mom was ok, until another customer asked if SM was hungry. " My doctor said to only feed him 4oz every 5 hours". just.... WOW. babies should eat TIL THEY ARE FULL. Just... WHAT A FUCKING IDIOT.

the obnoxious asshole customer stole my cart. SERIOUSLY, REMOVED MY SMOCK, and walked off with my cart.

I HATE PEOPLE!!!!!!!!!!!
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[20 Jul 2010|04:49am]

the_lest
x-posted from my own journal.


So yesterday. This woman with a bunch of bratty kids comes in and wants to buy one of our beach balls. Yeah, we're a grocery store that sells beach balls, stupid I know, but hey we also sell cricket bats and I'm thinking I'd like one right about now. Anyway, she asks me how much the beach ball is, presumably because she couldn't be bothered to look at the price that was written above the display of beach balls. So I tell her the price, she's like okay good. "Can I leave it here?" she asks. I'm like UH o_o "what do you mean? You gonna pay for it and leave it here or just... leave it here?" Forgive me if this sounds stupid but if you leave it here and don't pay for it wouldn't that just be like leaving the shop normally without buying anything? Normally, people do not ask permission to do this and I wouldn't expect them to. Well, she chose option B, so I'm like "uhh yes, that's fine by us. Are you asking us to reserve this item for you?" "Yes." Ahhh. Now we're getting somewhere. "Okay. We'll reserve it for today." This pleases the woman, but then all hell breaks loose when she decides to ask her snotty kid to "test" the beach ball. They stand there bouncing it up and down on the floor for a while, get the whole family gathered round to watch, and are completely oblivious to the fact that they're playing with a bouncy ball inside a shop and standing right beside our display of wine which comes in glass bottles. So I'm watching her with hawk eyes like. Well, nothing got broke, which was good, but then she looks at me all like >:O "This ball isn't bouncy enough. Are you going to pump it up for us?"

...

THE BALL ISN'T BOUNCY ENOUGH.

ARE WE GOING TO PUMP IT UP FOR THEM?

Forgive me if I'm missing something here, but WE'RE A FUCKING GROCERY STORE. What the fuck do you expect when buying a beach ball at a grocery store?? It's hardly gonna be a top of the line model now is it? It's cheap-ass crap. We only fucking sell them because we happen to be close to the beach, and the company thinks they can make a few extra quids out of selling this crap. You want a fucking top of the line super bouncy beach ball? GO TO A BEACH SHOP! OR A SPECIALIST SPORTS SHOP! They probably would pump it for you, because being a shop that specializes in that kind of product, they have that equipment in store. WE DON'T.

So we tell the bitch no.

She gets all huffy and puffy and looks like she's about to explode. "Well *splutters* how am I going to get it pumped?"

At this point I'm seriously feeling like I'm on the verge of asking her how the fuck she expects me to give a shit. The supervisor just looks at her and says "you can buy a pump."
4 comments|post comment

those crazy customers [19 Jul 2010|06:28pm]

sekhmetsat
So, today, we had someone PAINTING THEIR NAILS in the cosmetics aisle. Seriously WTF is WRONG with these people? also, this week is the county fair, which is VERY nearby my store. Crazy Horse Show Lady asks if we have outdated eggs... because the show requires a smooth gait and they have to hold an egg on a spoon or something. plus the 20 pounds of carrots she bought, i'm assuming for the horses. CHSL can't read, either. Big sign says 'LARGE EGGS 88c" she buys MEDIUM. they are 89c. now, granted she had 8 dozen, but that is 8c. wah frickin wah.
1 comment|post comment

What a Lovely Night...Not [04 Jul 2010|11:04am]

cuntilocks
Last night I worked 4 to 11 and right when I got into the store, problems arose. One cashier had asked for the day off for vacation and was still put on the schedule, so obviously she wasn't coming in. Then I was told that another cashier had called at 10 to find out his schedule. He was told he worked that day at 12, didn't show up, and when they tried to call him, he wouldn't answer.
Every Saturday, they do a countdown of our three selfcheckouts, so they're all closed at night. That really doesn't help when it's the day before the 4th and you've got one cashier on register. I was in a frenzy of hopping on and off register, trying to clean, and get guest services reports done. I wanted to scream when people would come up to me and ask how my day was with a grin and a big bottle of wine. Uh yeah, I think I'm three steps closer to an aneurysm, thanks.
I work 2 to 10 today and I'm really hoping for a better night. Maybe even a night when I get off early, but I won't hold my breath.

Happy Fourth!
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Things I Don't Want To See For A Long Time After 4th of July Weekend [03 Jul 2010|02:31pm]

cuntilocks
- hamburgers and hot dogs
- hamburger and hot dog rolls
- watermelons
- cantaloupes
- chips and dip
- baked beans
- huge bags of charcoal
- huge cases of beer
- big bags of corn that ALWAYS split the bag
- propane
- bags of ice
- 12 packs of soda
- cutesy flag cakes

Hmmm, am I missing anything?
8 comments|post comment

has this tree hugger come through your line?? [01 Jul 2010|06:34pm]

nola_darling
[ mood | nerdy ]

I just ganked this from my friend's blog....
I thought y'all might enjoy it:

[As I may have mentioned once or maybe a thousand times, I live in Buttcrack, MS, deep in the heart of Dumbfuckistan.]


Dear Grocery Store Cashier:

I belong to a sub-culture known in these parts as "Treehuggers". One of the quaint customs of my people is the use of re-usable tote bags at the grocery store. You may have heard of it before. I hear it's very big in Japan, this custom. Also in most places where people don't want to use a plastic bag for ten minutes that will then go into a landfill for decades. I know, it's a crazy idea. Humor me, though, okay? Approximately 9 out of the 10 times I get into line with my tote bag, you are dumbfounded. Even at the grocery store where I shop like three times a week. Seriously, whatever you are doing that wrecks your memory, cut it out, okay?

Let me help you out here with some advice.

1. Do not try to charge me for my own bag and be mystified that it lacks a tag. It's RE-USABLE, see? So I bring in my own.

2. This happens probably 5 out of 10 times: you ask, "Do you want me to put EVERYTHING in this bag??" Hm, I don't know. Depends on how much stuff I have. It's not a TARDIS, see, so if I happen to have picked out more stuff than will fit in the bag, then, you know, put the rest in disposable plastic. I will re-use it for cat litter. Easy peasy, see?

3. I realize that the custom in most stores is to put one item, maybe two in each bag. But I'm guessing that somewhere along the line, you learned NOT to put squashable things in the bottom of a bag. For example: eggs, bread, chips, $5 bags of organic baby spring greens, bananas; these do not go in the bottom. Do not give me the stinkeye when I stop you from dropping canned goods and orange juice on top of squashable things.

4. If I have, say, a box of cat litter and two smaller items, do not put the 15-pound box of cat litter in the tote bag. This is just fucking stupid. Would you put it in a plastic bag? No. Do you think the bag is made of woven titanium and not some kind of flimsy fiber? God, I hope not. Seriously, put the small shit in the bag, and I will carry the cat litter with the HANDLE ON TOP OF IT.

5. Do not bag my items in plastic before putting them into the tote bag. This just defeats the purpose. You DO understand the purpose, right? To not waste plastic bags??

6. When I tell you not to pre-bag my items in plastic, don't roll your eyes, take the item you already bagged out of the plastic bag, wad it up, and throw it away. I can't tell you how depressing it is when you do that.

Sincerely,
(name hidden to protect the innocent)

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