The scene: M&S Charing Cross Station, about 3:30pm, Sunday, May 6:

Woman: [Jabbing repeatedly at her phone, looking a little irritated] Shell! Shell? Shell, how do you spell ‘drunk’?

Shell: What? Drunk? That’s, uh, d - r - u - [thinks] n - c … No, no - there’s no c. It’s d - r - u - n - k. What are you saying to him?

Woman: Just that I was totally pissed last night. 

True story. Seen with these eyes, heard with these ears.