Contact Us
Call, text, or email.
- Voice/Relay711: (608) 263-2741
- Text: (608) 225-7956
- Fax: (608) 265-2998
- Email: McBurney Center Front Desk
Office Location
702 W. Johnson St, #2104
Madison, WI 53715
On the second floor, accessible by elevator.
Office Hours
Regular Hours
- McBurney Center Access Consultants and Staff are available 8:00 a.m. – 4:30 p.m., Monday through Friday.
- Appointments & trainings are conducted by video-conferencing, in-person, or phone.
- Scheduling: contact the front desk staff by phone (608)263-2741, text (608)225-7956, or email the front desk. Please indicate days and times that you are available.
Emergency and After Hours
If you are navigating a mental health crisis or emergency, there is support available 24 hours per day.
Mental Health Crisis
- UHS/MHS 24/7 crisis support line: 608-265-5600 (option 9)
- Crisis and mental health support
Emergencies
- Dial 911 for immediate help from the UW Police Department
- UW Police Department Non-emergency line: 608-264-2677
Holidays with Reduced Hours or Online Services Only
- Monday, September 7, 2026 (Labor Day) – Closed
- Thursday, November 26, 2026 (Thanksgiving) – Closed
- Friday, November 27, 2026 – (Tentative) Online Services Only – The physical office will be closed. Limited staff are available by email and voicemail.
- Thursday, December 24, 2026 – (Legal holiday) – Closed
- Friday, December 25, 2026 – (Legal holiday) – Closed
- Thursday, December 31, 2026 (New Year’s Eve) – Closed
- Friday, January 1, 2027 (New Year’s Day) – Closed
- Monday, January 18, 2027 (Martin Luther King, Jr. Day) – Closed
- Monday, May 31, 2027 (Memorial Day) – Closed
- Monday, July 5, 2027 (Independence Day Legal Holiday) – Closed
During “Online Services Only” days, you can call (608) 263-2741 and leave a voicemail message or email the front desk, and staff will respond as soon as possible.
Office Location
The McBurney Center is located at 702 West Johnson Street #2104, near the northwest corner of West Johnson and Lake Streets across from Gordon Commons, on the same block as the Walgreens and Fresh Madison Market.
We are on the second floor in Suite 2104 via the 702 W. Johnson Street entrance. Visitors can access the McBurney Center by elevator or staircase in the entrance vestibule, or a second interior elevator that also connects to the University Square Building’s parking lot on Lake St.
Getting to the McBurney Center
- The free campus bus 80 travels north on Lake St. and stops nearby at the southeast corner of Johnson St. and Lake St.
- A variety Madison Metro buses stop nearby to the McBurney Center
- There is a Madison Metro Paratransit stop on the west side of Lake Street (heading south from University Avenue to Johnson Street) immediately adjacent to the front doors of 702 W. Johnson Street.
There is parking in private, campus, and city ramps, as well as nearby on-street metered parking. Visitors are responsible for parking fees.
- University Square Ramp – Below the McBurney Center – Enter on Lake Street – Self-service kiosk or pay on exit
- Standard, disabled and van-accessible stalls
- Park in stalls located in the southeast corner of the ramp to reach the McBurney Center and Admissions. Internal elevator access to 702 W. Johnson is available during business hours. Access to this lot is limited after hours (midnight to 6 a.m.).
- UW Lot 46 Ramp – Gated – Self-service kiosk or pay on exit
- Accessible parking and van accessible stalls located on the lower and main level using the Frances Street entrance (valid DOT disabled permit required)
- UW–Madison Lot Information & Real-Time Visitor Parking Availability Listing or Real-Time Visitor Parking Availability Map
- City of Madison State Street Campus Garage (Lake Street Ramp) – located about two blocks north on Lake St. (Entrances on both Lake St. and Frances St.)
- Standard, disabled and van-accessible stalls
- Intercity Buses – The intercity bus stop is across West Johnson St. from the McBurney Center on the 200 block of Lake St.
