AMP uninstall

Hello @augustinetours

Thank you for the support topic, can you please Activate the AMP plugin goto AMP->Support and click Send Data button, Once the data is sent you will receive UUID copy that UUID and Paste it here in support forums, so we can further investigate the issue. (screenshot)

@augustinetours

Can you please quickly check Uninstallation after deactivating the PHP Compatibility Checker plugin as I am seeing a lot of warnings and errors for it your error log

[04-Jan-2022 13:07:53 UTC] PHP Deprecated:  Array and string offset access syntax with curly braces is deprecated in /public_html/wp-content/plugins/php-compatibility-checker/vendor/squizlabs/php_codesniffer/CodeSniffer.php on line 2079

[04-Jan-2022 13:08:50 UTC] PHP Fatal error: Maximum execution time of 55 seconds exceeded in /public_html/wp-content/plugins/php-compatibility-checker/vendor/squizlabs/php_codesniffer/CodeSniffer/File.php on line 537

Follow the following steps:

Step 1: Deactivate PHP Compatibility Checker
Step 2: Uninstall the AMP plugin.

Let me know if you still seeing that error

Hope this helps!

Hello @augustinetours

Thanks for checking, We are unable to reproduce the error at our end using plugins that are freely available, sadly we do not have access to some premium plugins and a premium theme that you are using so the results not be accurate.

if you are going to remove the AMP plugin (not trying to re-install), I will recommend deactivating the AMP plugin and removing the directory using Tools like FTP or Capenl, further you can remove AMP data by using the CLI commands listed on this reply

If you are interested in debugging the issue please debug using Health Check and Troubleshooting plugin, you can use the theHealth Check & Troubleshooting plugin and enable its troubleshooting mode. This mode disables active plugins and switches to a default theme safely since it only affects the experience of the logged-in user.

– Please enable the AMP plugin and let me know if the issue is present.
– Enabling plugins and your theme one by one in this mode may help pinpoint if something else is involved.
– Note you can disable troubleshooting mode from the plugins page.

Hope this helps!

@augustinetours
Please follow the github issue to receive further updates, I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.