Business Billing & Rates
Connexus’ 2026 financial plan includes a 4.5% general rate increase, including a $1-$4 increase to the cost of basic service depending on your commercial rate. Some load management programs will also see adjustments. This rate change reflects rising costs across the electric industry and investments needed to maintain a safe, reliable and resilient electric system. The Connexus Energy Board of Directors continues to prioritize affordability while planning responsibly for the future.
What makes up your electric rate?
The price you pay for electricity includes several components:
- Power supply and transmission: About 75% of your electric costs go toward purchasing electricity and delivering it to our system.
- Distribution: About 25% covers maintaining the local distribution system – including wires, poles, transformers and substations – that delivers electricity safely and reliably to your business.
Connexus continues to focus on cost control, system reliability and dependable service for our members.
Understanding your bill
Your commercial electric bill contains important information. The graphic below explains the various components of your bill.
- Electric Service: Information about your meter data.
- Days of Service: The number of days in the billing period.
- Cost of Basic Service: Expenses incurred such as monthly costs for metering and billing, regardless of how much electricity you use.
- Energy Charge: The total amount of electricity, measured in kilowatt hours (kWh) used during the billing period, multiplied by the charge for each kWh.
- Demand Charge: The demand value registered during the billing period. We may adjust kW usage for a power factor below .90, resulting in a higher demand charge kW.
- Power Cost Adjustment (PCA): Used to capture any changes in wholesale power cost and applied to all kWh sales.
Billing & payment options
Connexus Energy offers a variety of convenient options for receiving, viewing, and paying your residential or business electric bill. We also provide important billing information and resources.
View Billing & Payment Options
Scam awareness
If you receive a phone call from someone claiming to be from your utility, demanding payment and threatening disconnection, chances are you’re being scammed. Don’t fall victim to scammers.
Learn more about common utility scams
your most powerful membership®
These four words focus on the most important component of our cooperative: our members. In a cooperative, everything we do is for the benefit of our membership. This vision provides daily inspiration to build powerful partnerships with our members.
Contact Connexus Energy
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